Family Cafe Casual Worker
Location : Electric Theatre Employment type : OTHER Expires : 2024-05-31Job description
Working relationship with the Director responsible for Student Recruitment ACM is a specialist music education provider with approximately 2,200 students on a range of FE and HE programmes in Games, Music Performance, Creative Artist, Production, Technical Services and Business. Our creative and dynamic environment blends academic excellence and professionalism alongside leading-edge industry thinking and business innovation.
ACM’s Vision:
ACM will incubate potential and talent, supporting the personalised development needs of our students to facilitate a structured path from education to employment. We provide a safe and supported space where creative talent and imagination can flourish in a caring environment. Barriers to learning are identified through a holistic and person-centred approach to unlock the potential of the individual, enabling personal growth through professional and academic development. Our core aim is for our students to enjoy lifelong sustainable careers underpinned by applied learning and a specialist, cutting-edge curriculum.
Therefore, our vision is to not only be the leader in applied, industry-connected, creative arts education but to also be the leader in care and support for mental health and other traditional barriers to learning, thereby driving up the standards expected within higher and further education.
ACM’s Mission:
To provide an immersive student experience, with a curriculum which is connected to the industry in real-time, based on a learning-by-doing ethos. Our core aim is to build confidence and self-awareness, providing students with the skills necessary to recognise and take opportunities.
Ultimately our mission is to enable students to fulfil their potential and enjoy a sustainable career within the creative arts industry.
Job Title: Family Cafe Casual Worker
Reports To: Front of House & Café Manager
Rate of Pay: 16–17-year-old £6.40, 18–20-year-old £8.60, 21 and over £11.44
Main Responsibilities:
- Ensure prompt, warm, and hospitable service in the Family Café consistently.
- Prepare and serve beverages, snacks, and light meals to ACM staff, students, and Theatre patrons.
- Portray ACM and The Family Cafe as inviting and inclusive establishments.
- Adhere to opening and closing protocols supervised by the Front of House Manager.
- Maintain cleanliness and organization in the Café, including stock rooms and kitchen, adhering to cleaning schedules.
- Demonstrate initiative during quieter periods.
- Contribute to the safety of the Café by promptly reporting any health and safety concerns to management.
- Replenish Café inventory as needed, noting items requiring restocking.
- Follow cash handling procedures established by the Front of House Manager.
- Attend relevant staff training sessions as required by The Electric Theatre.
- Keep accurate records of stock wastage.
Person Specification:
- Excellent verbal communication and interpersonal skills.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Prior experience in customer-facing roles.
- Competence in numeracy and literacy.
- Proficiency in cash handling procedures.
- Flexibility and adaptability to collaborate effectively within a small team.
- Strong verbal communication abilities.
- Capacity to follow instructions accurately and complete tasks within designated timeframes.
- Enthusiasm for the arts is advantageous but not mandatory.
Additional Information:
- It is a Zero-hour contract. The Café could be open anytime between 08:00 – 23:00, Monday to Sunday.
- Candidates should commit to a minimum of 2 shifts per week.
- It is imperative for all team members to adhere closely to health and safety protocols.
- Candidates must remain vigilant regarding allergy risks and ensure strict compliance with cafe management regulations.
- Punctuality is essential, and candidates must notify cafe managers in advance of any changes to their schedules.
- Please note that this job description outlines core responsibilities, subject to potential adjustments as the department evolves.
- The post-holder is expected to adapt and undergo necessary training to accommodate any significant changes to the role.
- Any revisions to the job description will be discussed with and reflected upon the post-holder.
Apply for this job
To apply for one of our vacancies please download and complete an application form. Please note CVs cannot be submitted without a completed form.
Application forms should be returned by the advertised closing date to recruit@acm.ac.uk.
All applicants will be required to complete screening appropriate to the post. This includes a Disclosure and Barring Service check and checks with past employers.
Each job advertisement will detail the closing date for applications. We regret that we are not able to accept applications received after this date. Once shortlisting has taken place, successful candidates will be contacted by the HR and Recruitment Team and invited to attend an interview.
Due to the volume of applications we receive for our vacancies, it is not possible to keep in touch with every applicant. Therefore we would ask you to assume that if you have not heard from us within 4 weeks of the advertised closing date, your application has not been successful on this occasion.
