Policy category: Middlesex Policies

Policy 012: Learning, Teaching, Assessment and Attainment Policy

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Policy 012: LEARNING, TEACHING, ASSESSMENT AND ATTAINMENT

  1. PURPOSE

1.1 This Policy outlines ACM’s approach to learning, teaching, assessment at ACM.

1.2 It is the intention of this Policy to clearly outline the ways in which ACM promises to achieve its strategic aim of developing autonomous learners who are equipped to sustain a career in the creative industries.

1.3 This Policy has been written in accordance with ACM’s Learning, Teaching, Assessment and Attainment Strategy. 

  1. POLICY DETAILS

2.1 ACM is committed to delivering an architecture for learning that supports and celebrates differentiation and inclusion.

2.2 ACM has constructed the education programme to ensure that students experience being part of a discipline-specific community; an engaging and dynamic cohort; and a focused and purposeful project group applying the knowledge and skills developed in each of the modules.

2.3 ACM understands the different needs of students across each academic level, and the transitions between them. ACM will work to ensure that students obtain the knowledge and skills at each level, and support them in preparing for and achieving the learning journey of each level.

2.4 ACM believes that pastoral care and academic learning should work in parallel in order to achieve the best possible outcome for students. Senior academic staff will support the students on the learning journey of each level alongside the delivery of the modules for that level.

2.5 ACM will ensure there is flexibility in the learning, teaching and assessment strategies to support students with additional needs, disabilities, or other mitigating circumstances. Details on ACM’s approach to supporting students with Additional Needs and Disabilities can be found in ACM’s Additional Needs and Disabilities Policy which can be found here: acm.ac.uk/policies.

2.6 ACM encourages and challenges its staff to continuously improve the attainment rates of students in widening participation groups as defined in ACM’s Access and Participation Plan.

2.7 ACM recognises the value of transferable skills, which may be learned anywhere, and we encourage all students to engage in life-long and life-wide learning. This is reflected in the programme design and curriculum development.

2.8 ACM will skills-match all academic staff with the learning provision to ensure that students have consistent and high-quality learning that is appropriate to the level at which they are studying.

2.9 ACM will assure the high standards of delivery are maintained through carrying out session observations via formal learning walks. This not only supports the student journey but also the professional development of ACM’s academic staff.

2.10 Students progress through their learning journey is continuously reviewed throughout the modules, via feedback from peers and academic staff in both formal and informal structures. This works to empower the students to take ownership of their progression, recognise the skills, knowledge and understanding they have gained at any given point, and identify what they need to accomplish in order to develop and achieve their goals.

2.11 Students receive positive, constructive and applicable feedback so that ACM can assist them in making progress in their personal, professional and academic journey.

2.12 ACM double marks all research projects at FHEQ Level 6, and ensures standardisation across all marking at each level. Moderation procedures are carried out as part of each marking event to ensure parity across grading.

2.13 ACM complies with the academic regulations of its validating partners, Middlesex University and East Surrey College, and provides samples of work as required.

2.14 ACM has five core development pathways benchmarked at each level, building the capacity of the student up to graduate level. These are:

  1. Musical Literacy
  2. Digital Literacy
  3. Research
  4. Professional Conduct
  5. Enterprise

ACM has appointed Level Leaders to champion this development for all students.

2.15 ACM Learning Resources and Library have been developed to support the five core development pathways outlined in 2.14 and all of the validated programmes. ACM aims to provide dedicated study space on each of our campuses and access to a wholly digital collection of resources which encompass relevant academic and professional fields.

  1. POLICY SCOPE

3.1 This Policy applies to all students at ACM, studying across all levels and at all campuses.

3.2 This Policy also applies to the academic staff across all ACM campuses.

  1. RELATED POLICIES
  • Student Engagement and Participation
  • Additional Needs and Disability
  • Reasonable Adjustments
  • Extenuating Circumstances
  • Safeguarding
  1. POLICY OWNER

5.1 This Policy is under the responsibility of the Academic Board. The responsible committee will ensure the cyclical review of this Policy is carried out under ACM’s Quality Assurance Framework.

  1. DEFINITIONS

6.1 Discipline-specific community: These are sessions that relate to the specific subject area, or pathway, and involve the entire community in that area. These ensure consistency and standardisation of approach and direction of the module.

6.2 Engaging and dynamic cohort: These are sessions that enable specialist interests through discussion, debate, demonstrations, case studies, and peer-review. They usually consist of a smaller group of students (normally around 20-28 students).

6.3 Focused project groups: These are sessions of around 6-9 students working independently and collectively on projects that enable them to apply the knowledge and skills gained in the modules in a professionally-relevant context.

6.4 Life-long learning: Life-long learning is an attitude that recognises that learning never stops and is relevant for every job role and creative work project throughout your career.

6.5 Life-wide learning: Life-wide learning encapsulates the skills you learn in any aspect of your social, community, or professional life and you can apply them outside of the initial context in which you learned them.

  1. EXHIBITS/APPENDICES/FORMS

There are no relevant exhibits, appendices or forms related

  1. DOCUMENT HISTORY AND NEXT REVIEW

Version:                         2.1

Approved on:               03 September 2024

Approved by:               Academic Board

Date of next review:    August 2025

Download: 012 POL_012_Learning Teaching Assessment and Attainment_202209

Policy 014: Recognition of Prior Learning

1. ​PURPOSE

Policy 014: Recognition of Prior Learning

1.1 This Policy outlines ACM’s approach to considering and reviewing applications from prospects for Recognition of Prior Learning (RPL), in a fair and equitable manner. This includes accredited/ certificated prior learning, and experiential prior learning.

1.2 This policy addresses the transfer of credit at the appropriate FHEQ level from within or outside ACM, the accreditation of other forms of certificated learning, and the accreditation of experiential or work-based learning undertaken by a student prior to the commencement of their ACM programme of study.

1.3 This Policy has been created in line with the academic regulations of ACM’s validating partner, Middlesex University.

2. POLICY DETAILS

2.1 In all cases of Recognition of Prior Learning, responsibility rests with the applicant for making a claim to have acquired knowledge and skill and for supporting the claim with appropriate evidence. However, assistance will normally be given in preparing an application for the accreditation of prior learning.

2.2 The learning derived from experience (i.e. not via an accredited course) must be able to be identified in order to be assessed.

2.3 Prior learning is identified through systematic reflection on experience, the writing of clear statements about what was actually learned and the collection and collation of evidence to support those statements. Evidence of this may include:

  • Published articles or manuscripts;
  • A portfolio of professional work (such as a show reel, records, etc.);
  • Awards and other forms of recognition;
  • References from colleagues, employees, voluntary organisations or professional bodies.2.4 Where it is proposed to allow entry with specific credit, the methods of assessment must be such that the judgement made can be overseen by Assessment Boards. Where the prior credit is sufficient to gain entry to Level 6 appropriate External Examiner oversight must be sought either through the awarding organisations Assessment Boards or through the University approval process.2.5 The maximum credit that may be awarded towards a qualification on the basis of prior learning is two-thirds of the credit value of the whole qualification, e.g. 240 credits out of a 360-credit Bachelor degree.2.6 Prior accredited or experiential learning which is evidenced will be reviewed in line with the learning outcomes and overall requirements of the programme to which the applicant has applied.

2.7 In cases of RPL where the applicant wishes to commence study part-way through a programme (e.g. at Level 5), an initial review of the application will be carried out by ACM, before submitting the application and review information to Middlesex University. In these cases, the final decision on admission will be made by Middlesex University.

2.8 Other factors which may be considered as part of deciding whether to grant specific credit include:

  • The grades by which the prior credits were passed, along with any other detail available from the transcript of study
  • Any academic reference or personal statement accompanying the application to study
  • Any articulation or progression arrangement existing between the institution from which the credit was gained, and the ACM’s partner university for the ACM programme in questionApplicants must also meet the usual entry requirements for the programme they propose to study.2.9 Any applicant wishing to appeal a decision regarding Recognition of Prior Learning should refer to ACM’s Academic Appeals Policy and Procedure.

 

4. POLICY SCOPE

4.1 This Policy applies to all applicants, and current students wishing to transfer onto another degree programme at ACM.

4.2 This Policy applies to Higher Education applicants to all ACM campuses, applying to study a programme validated by Middlesex University.

5. RELATED POLICIES

  • Admissions Policy;
  • Student Transfer Policy;
  • Academic Appeals.

 

6. POLICY OWNER

This Policy is under the responsibility of the Academic Board. The responsible committee will ensure the cyclical review of this Policy is carried out under ACM’s Quality Assurance Framework.
The Academic Board delegates operational responsibility of this Policy to:

  • Admissions Manager;
  • Head of Academic Standards;
  • Registrar.

7. DEFINITIONS

Recognition of Prior Learning (RPL): ​Recognition of prior learning is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit.

This has formerly been known as Accreditation of Prior Learning (APL) or Accreditation of Prior Experiential Learning (APEL).

8. EXHIBITS/APPENDICES/FORMS

The Recognition of Prior Learning form can be found in Appendix A below. This is also available upon request from the Admissions department (​admissions@acm.ac.uk​).

9. SUPPORTING INFORMATION

There is no further supporting information in relation to this Policy.

10. DOCUMENT HISTORY AND NEXT REVIEW

Version: 2.1

Approved on:                03 September 2024
Approved by:                Academic Board
Date of next review:     August 2025

Download POL_014_Recognition of Prior Learning_202209

 

APPENDIX A: RPL FORM

REQUEST FOR RECOGNITION OF SPECIFIC CREDIT FOR PRIOR CERTIFICATED or EXPERIENTIAL LEARNING (RPL)

Please submit this form with your request for accreditation. Credit will only be formally conferred once it has been granted by the Chair of the APQC. NB: applicants should have a minimum grade average equivalent to 2:2-50%-MDX grade 12. Further guidance on the process of claiming accreditation of prior and experiential learning can be found here.

Student Name: 

ACM Student ID Number: 

Title of Middlesex programme applied for: BA(Hons) Music Industry Practice; Partner name (if applicable): Academy of Contemporary Music (ACM) 

Total number of credits being claimed, and FHEQ level:
Name and address of institution where specific credit has been awarded:
Title of award from previous educational institution (if applicable):
Year of award:
FOR CERTIFIED ACCREDITATION APPLICANTS ONLY 

Use the space below to map your learning credits to modules on the Middlesex programme you wish to study on. The university can, at its discretion, award a maximum of 240 credits at Levels 4 and 5.
Middlesex Module Details  Comparable Modules
Module Title: 

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Credits: 

FHEQ Level:

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Supporting statement (250 words maximum):
FOR EXPERIENTIAL ACCREDITATION APPLICANTS ONLY 

The criteria for evaluation of the experiential learning you have evidenced will be based on: 

● Acceptability – is the evidence valid and reliable? 

● Sufficiency and breadth – is the achievement of the claimed learning fully demonstrated? 

● Authenticity – is the evidence clearly the achievement of the applicant? ● Currency – is the learning current, or if not is there evidence of updating? Normally, it is assumed that if the applicant completed the experiential learning more than five years ago the learning will be out of date and no credit can be given. Please consult the APL Policy and the Programme Leader should you require any advice.
Middlesex Module Details  Experiential Learning Details
________________________________________________

Module Title: 

Module Code: 

Credits: 

FHEQ Level: 

Learning Outcomes:

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Date: 

Content: 

Context: 

Evidence: 

Learning Outcomes matched:
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Supporting statement (1000 words maximum):

 
I have reviewed the evidence being submitted and I recommend that this module credit be granted. 

Proposed FHEQ entry level and term: 

Programme Leader Name: 

Programme Leader Signature: 

Date: 

Chair of APQC Name: 

Chair of APQC Signature: 

Date:

Policy 015: Admissions Policy

Policy 015: Admissions Policy

1. Purpose and Scope

1.1 This Policy outlines the open, transparent and accessible way in which ACM approaches student admission on to Higher Education Programmes (Degrees) and Further Education Courses (Diplomas).

2. Policy Statement

2.1 ACM ensures that student admissions are facilitated by professional admissions staff, in liaison with senior academic staff, to ensure the fair and consistent assessment of applicants for entry to programmes of study. Due regard is given to the potential of the applicant to be successful in their chosen programme of study.

2.2 Entry requirements and selection criteria will not exclude or favour applicants on grounds relating to:

  • Age
  • Disability
  • Gender
  • Sex
  • Marriage and civil partnership
  • Pregnancy and maternity
  • Race
  • Religion and belief
  • Sexual orientation

2.3 It is the responsibility of the applicant to be confident that they can cope with the practical and physical demands of the course, accepting such changes as would constitute reasonable adjustments in case of disability.

Further Education (FE) Courses

2.4 Diploma qualifications offered by the Academy of Contemporary Music (ACM) are of the Diploma Level 2 and 3 standard, and validated by the University of the Arts London (UAL). Students who have followed the UK route to a Further Education qualification will therefore normally be at least 16 years of age on admission.

Higher Education (HE) Programmes

2.5 Degree Qualifications offered by the Academy of Contemporary Music (ACM) meet UK Higher Education academic standards.

2.6 ACM recognises, however, that applicants will be at different stages of maturity and prior learning irrespective of age on application and will judge each application on its individual merits. It is expected that admission onto ACM’s Degree programmes will be subject to students admitted at a minimum age, upon enrolment of:

Level 0: 17 years

Level 4: 18 years

Applicants

2.7 ACM will consider each application in a fair, efficient and transparent manner.

2.8 ACM will treat all applicants and students equally. All applicants must meet the prescribed course entry requirements, and will be selected on the basis of demonstration of an acceptable level of ability within the course specific Selection Criteria. Over and above this, the needs of each applicant who declares  a learning need or disability will be investigated and negotiated with the individual on a case by case basis to ensure that any reasonable adjustments are made to ensure they  will not be disadvantaged.

2.9 Places on ACM courses are limited. Offers will be made to applicants with the highest academic and/or professional potential.

2.10 Applications and enrolments may be accepted after the commencement of the course however, it should be ensured that students are in attendance by teaching week 4 of the academic term.

Entry Requirements

2.11 Basic entry requirements for all ACM courses and programmes are set out in the ACM Prospectus. ACM welcomes applications for its Degree programmes from those who might not have formal qualifications. This could relate to those who did not achieve Level 3 qualifications (such as ‘A’ levels), as well as those who may have completed non-traditional forms of education that do not result in a formal academic award.  Consideration will be given to applicants who do not hold prescribed entry requirements but who can demonstrate their suitability and preparedness to undertake the programme of study for which they have applied. This may be assessed through Recognition/Accreditation of Prior Learning or consideration of a ‘Concessionary Entry Task’.

2.12 Further Education: for Accreditation of Prior Learning please refer to the ACM Accreditation of Prior Learning Policy & Procedure document.

2.13 Higher Education: For Recognition of Prior Learning please refer to the Middlesex University Recognition of Prior Learning Policy & Procedure document, and Falmouth University’s Accreditation of Prior Learning Policy document.

Selection of applicants

2.14 Over and above the Entry Requirements for the course, Programme Managers will exercise discretion in the selection process based on the UCAS Application proforma (for Degree Programmes), or Application pro forma documents (For Diploma courses) and/or Auditions and/or Interviews.

2.15 For each course, selection criteria enable Programme Managers to select the most suitable applicants who meet the entry requirements for the course. The selection criteria will be used by all trained tutors involved in the selection process for a programme of study to ensure consistency.

2.16 Admissions/Auditions and Interview documentation is completed to ensure effective and accurate communication of decisions from Programme Managers to Registry staff.

2.17 Applicants will be sent Audition guides specific to their study route. Details of the audition and selection guidance provides in depth details of the audition requirements.

Auditions/Videos and Interviews/Telephone Interviews

2.18 ACM courses and programmes can require applicants to be auditioned and/or interviewed.

2.19 The audition and interview process allows the applicant to visit the ACM campus, where the majority of scheduled learning activities will take place, to meet tutors and students and to discuss the suitability of the course in relation to their needs and career aspirations. It is intended as a two-way exchange of information and questions.

A structured interview framework, with questions determined to enable selection of appropriate applicants, ensures that all interviewees have a comparable experience and are assessed equitably.

2.20 The audition enables the candidate to demonstrate their potential to undertake and be successful in the course for which they have applied.

2.21  Both the audition and interview provide opportunities for ACM Staff to assess more closely the suitability of the applicant for the programme of study.

2.22 All applicants will be invited to attend an audition or interview and will be sent an audition confirmation email that will have a link to with audition guidelines for what to expect from the day along with additional information on what to prepare.

2.23 Interviews/Auditions may exceptionally be conducted via Skype if the applicant is unable to attend an audition or interview due to location or personal circumstances.

2.24 Interviews and auditions during Clearing will be held via Skype where the applicant will be asked to prepare and perform a song of their choice, or they will be asked to provide digital submissions of some sample pieces that they have worked on.

Consideration of Applications

2.25 All applications submitted by the date specified on the ACM live website, or in UCAS publicity, will be given equal consideration.

2.26 Programme Managers will not allocate all available places before the equal consideration deadline set by UCAS for receipt of applications (normally in January each year).

2.27 After the UCAS deadline for equal consideration, any applications for September of that year will be deemed late, and applications will be processed on a first come first served basis and invited to attend an audition or interview accordingly.

2.28 If all places on an FE Course or Degree Programme are allocated, any further successful applicants will be put on a waiting list and notified if a place becomes available. This is operated on a first come first serve basis.

2.29 The outcome of an audition will usually be communicated to applicants verbally at the end of their audition / interview, with successful applicants given an ACM “success” letter. The verbal offer, whether conditional or unconditional with the audition outcome informing the offer basis will then be followed up in writing within two working days. This will be sent via email in the form of a digital contract. UCAS track will also be updated by ACM Admissions Officers to reflect the offer status, if the student is applying via UCAS for an HE Programme.

2.30 Where the admissions process includes an audition, notification will normally be made within two weeks of the audition date. The notification will inform applicants of details regarding time, date and location of the audition, as well as providing guidance regarding requirements needed to be demonstrated within the audition.

Criminal Convictions

2.31 Applicants are required to disclose any unspent convictions. Failure to disclose any spent or unspent convictions may result in an offer of study to be rescinded.

2.32 Applications from candidates with criminal convictions will receive careful consideration by the Designated Safeguarding Lead, Admissions Manager and relevant Programme Manager, with advice from Senior Managers where deemed necessary.  Applicants must, upon request, provide full details of any/or all convictions they may have disclosed under point 2.31 above.

2.33 ACM reserves the right to reject any applicant with a criminal conviction or any applicant who may jeopardise the security, safety or reputation and integrity of ACM or its community, or where there are other relevant professional considerations.

2.34 Matters relating to disclosures of Criminal Convictions are managed by the DSL, under the Disclosure of Convictions Procedure.

Staff Development and Training

2.34 The Admissions Manager will ensure that all tutors and Admissions staff involved in the selection of applicants are trained in ACM’s specific audition and admission procedures and selection criteria, and familiar with ACM’s course offerings.

2.35 Provision is made within the budget for administrative staff to attend external training such as;

  • Equality and Diversity – opportunities and challenges in HE admissions
  • International admissions
  • HE networking events

2.36 Internal training for Admissions staff will be provided by the Admissions Manager on any new programmes, processes or policies to ensure that all staff are informed of any new changes or developments.

2.37 Written guidance is provided to tutors responsible for the auditions of applicants onto courses and programmes at ACM. The guidance is reviewed annually to ensure the content is current and valid and aligned with professional standards.

‘Clearing’

2.38 Clearing is a part of the UCAS university application process. It is a way for universities to fill any spaces they have left for the new academic year. It gives applicants who do not hold an offer another chance of finding a university place.

2.39 ACM will participate in and accept applicants through Clearing if there are places remaining for a programme of study. Concessions will not be sought for applicants at this stage nor will applicants be able to apply for AP(E)L/RPL

2.40 Applicants presenting at the Clearing stage will only be considered for Scholarships or ACM Bursaries if one should become available during the Clearing process. The same criteria used for those applying earlier in the application process will then be applied.

Deferred Entry

2.41 ACM will accept applications for deferred entry for all courses.

2.42 Deferred entry offers will be held for a maximum of one year. Scholarships and ACM Bursaries will only be allocated in respect of the current entry cycle.

Registration

2.43 All students are required to complete a registration form at the start of their course, and when progressing from one FHEQ Level to the next.

2.44 Registration information about students on FHEQ-level 4 programmes, and above,  is passed to the partner university within six weeks after the start of the trimester.

2.45  Registration information about students on UAL-validated courses, is passed to the funding and validating bodies.

Provision of Information

2.46 Entry requirements, application, audition and interview procedures will be communicated to applicants through the ACM Prospectus and by electronic communication on receipt of the application. (UCAS inform applicants of their own processes; however additional ACM processes will be communicated to applicants as appropriate).

2.47 Information on fees, additional expenses and funding opportunities is provided through our Registry, issued on request before an application is received and systematically at audition or when an application is received. Applicants are directed to appropriate information in respect of Government and other funding sources, including ACM Bursaries.

2.48 Successful applicants will be notified in writing of any significant changes that may be made to a programme of study after an offer of a place has been made.

2.49 Information relating to the ACM Admissions Appeals procedures will be made available to applicants on request. Prospective students and applicants may request a review of an admissions decision by accessing the procedures available to them under the Complaints and Grievances Policy.

Allocation of Scholarships and ACM Bursaries

2.50 Scholarships to be allocated by ACM will be done so in accordance with the current published criteria for awarding that is current.

2.51 As a part of the admissions process, an admissions placing list is established based on the applicant’s entry qualifications (or projected outcome of results) and their performance at audition and interview. This list is then used as the guide for allocating Scholarships and ACM Bursaries. The highest placed eligible applicants will receive available Scholarships.

2.52 Applicants for ACM Bursaries must apply by published deadlines to be considered for awards for the forthcoming academic year. ACM Bursaries will be allocated taking into account the applicant’s financial circumstances, and will be made only in respect of tuition fees. Applicants must agree to the terms and conditions of any Bursary offered.

2.53 The number and value of ACM Bursaries varies at the start of each Academic Year.

Recruitment

2.54 All promotional literature on ACM programmes of study will reflect the diverse social, cultural and ethnic backgrounds of the potential students for those courses and programmes, and outreach initiatives will reflect the ACM’s Equality and Diversity Policy.

2.55 The ACM Prospectus will give sufficient information to enable applicants to make informed decisions about their career options.

2.56 Target recruitment numbers for each course are agreed annually between the Head of Education, Programme Managers  and the Executive and take into account:

  • market demand;
  • target numbers from outside agencies i.e. Office for Students (OfS) and Education Funding Agency (EFA);
  • ACM resources available;
  • a requirement to recoup course delivery costs.

Data Protection

2.57 Successful applicants’ records will be kept and maintained for the duration of their course of study and for one further year after programme/course completion or withdrawal. After this date only a transcription of achievements ratified by a Final Exam Board ( or UALab Student Report Form process will be maintained electronically and/or manually.

The records of applicants who are unsuccessful will be kept for one month to allow applicant requests for review against the decision in line with the student complaint procedures set out by the ACM Student Complaint and Grievance Policy, if they wish to exercise this policy. If no complaint  is lodged and received by ACM within this timeframe the records will be destroyed.

2.58 The application form includes a declaration for applicants to sign which provides information on the ACM’s compliance with the General Data Protection Regulations (GDPR) , Data Protection Employment Practices Code, the Public Interest Disclosure Act 1998, the Crime and Disorder Act 1998, the Human Rights Act 1998, the Regulation of Investigatory Powers Act 2000, the Privacy and Electronic Communications (EC Directive) Regulations 2003, the Freedom of Information Act 2000, the United Kingdom Data Protection (Processing of Sensitive Personal Data) Order 2006 and the Protection of Freedom Act 2012.

Moderation of Applications

2.59 The moderation of rejected applicants is submitted via a report to the relevant Programme Manager. The Programme Manager review’s available recorded evidence and / or the student’s audition submission. The Programme Manager has a final decision regarding whether to either uphold or overturn the decision.

2.60 A sample of successful applicants is submitted in a report to the relevant Programme Manager at the end of each audition event. Programme Managers use this to identify where training is required.

2.61 Monitoring and review of the audition and selection process help to promote greater consistency between practice, subjects, departments and faculties as well as between programmes.

Complaints relating to admissions decisions

2.62 Prospective students and applicants may utilise ACM’s Complaint and Grievances Policy and Procedure during the admission and auditions process, up to and including point of an offer being made. Students may utilise ACM’s Complaints procedure to request a review of the admissions decision and the process followed and completed in issuing an offer of study.

2.63 Prospective students will be signposted to ACM’s Complaint and Grievances policy during the auditions process and in writing at point of offer.

2.64 Through utilising the Complaints and Grievances Procedure, applicants may request a review of ACM’s admission and offer decision, but may not appeal a decision. This is because ACM’s Appeal Policy is used alongside a request to review an academic decision.

3. Responsible Parties

3.1 The policy lead is responsible for the cyclical monitoring and review of the policy in liaison with the Quality Assurance and Enhancement Manager. The Admissions Policy lead is:

  • Admissions Manager

3.2 Decisions and appropriate actions in support of the implementation of the Policy will be authorised by the following designated staff:

  • Admissions Manager
  • Admissions Officers
  • Education Strategist
  • Programme Managers
  • Group Head of Education
  • Head of Quality and Student Experience
  • ACM Data Protection Officer

4. Reference Points

  • 1. Internal:
  • Admissions Guidance
  • Student Grievance Policy
  • Data Access and Protection Policy
  • Equality and Diversity Policy
  • Safeguarding Policy
  • Disclosure of Convictions Procedures
  • Special Educational Needs Policy
  • Fitness to Study Policy

 

  • 2. External:
  • Middlesex University Regulations, B: General Regulations for Admissions
  • UALab Admissions Policy
  • OfS Conditions B1 – B6
  • QAA Quality Code Chapter B2: Recruitment, Selection and Admission to Higher Education
  • Data Protection Act 1998
  • General Data Protection Regulation (GDPR)
  • Public Interest Disclosure Act 1998
  • Crime and Disorder Act 1998
  • Human Rights Act 1998
  • Regulation of Investigatory Powers Act 2000
  • Privacy and Electronic Communications (EC Directive) Regulations 2003
  • The Freedom of Information Act 2000
  • The United Kingdom Data Protection (Processing of Sensitive Personal Data) Order 2006
  • Protection of Freedom Act 2012

5. Date of Approval and Next Review

Version:                        1.3

Approved on:               03 September 2024

Approved by:               Academic Board

Next Review:                August 2025

Download POL_015_Admissions_202209

Policy 018: Acceptable Use of IT and E-safety

Policy 018: Acceptable Use of IT and E-safety

1. Purpose and Scope

1.1 This policy describes how the Academy of Contemporary Music (ACM) looks upon the issue of the Acceptable Use of IT and E-Safety. It covers the issue of the safety of students, staff and potentially other individuals using the internet and electronic communication devices such as email, mobile phones, games consoles and social networking sites, whether using ACM systems or devices of their own.

1.2 This policy applies to all computer users (‘Users’) within ACM (including persons who are not staff or students but who have been authorised to use ACM’s IT facilities) whether they use IT equipment based at ACM’s premises or access the systems provided by ACM via the internet using ACM-owned or private computing equipment. Compliance with this policy does not imply authorisation to use ACM’s facilities.

1.3 This policy is designed to ensure that all are treated in a fair and equitable manner.

1.4 This policy covers:

  • The use of all ACM IT facilities and systems, which include the local area network (LAN); any other directly or indirectly connected network; and the internet.
    • (b)        The production of any material using ACM IT facilities, including printed output, internet pages, email messages and social media.
    • (c )        The publication of any material relating to ACM systems within and outside of ACM.

1.5       The content of this policy aligns with government legislation, the regulations of ACM’s validating partners and other external stakeholders to whom ACM must make reference.

2. Policy Statement

Acceptable Use of IT and E-safety

2.1       ACM recognises the key role that IT plays in supporting both the educational and business administration needs of the company. ACM is committed to ensuring that both staff and students have access to the necessary facilities and support, and remain safe while using them.

2.2       ACM’s IT facilities are provided to assist with day to day work or studies. Use for any other purpose is only by concession and should be strictly limited with utmost care taken to ensure that nothing is done that will interfere with operations.

2.3       When using ACM’s IT facilities users must conduct themselves, at all times, in a lawful and appropriate manner so as not to discredit or harm ACM or other users and at all times in accordance with the contents of this policy. Accordingly, this policy is not a definitive statement of the purposes for which ACM’s IT facilities should or should not be used and ACM reserves the right to apply this policy in a purposive manner.

2.4       ACM reserves the right to place whatever limitations it deems appropriate on usage in order to safeguard the function of its IT facilities and users’ compliance with any applicable laws and/or the contents of this policy.

2.5       The breadth of issues classified by Ofsted as falling within e-safety is considerable, but can be categorised into three areas of risk:

  • (a)        content: being exposed to illegal, inappropriate or harmful material
  • (b)        contact: being subjected to harmful online interaction with other users
  • (c)         conduct: personal online behaviour that increases the likelihood of, or causes harm

2.6       ACM considers students’ e-safety to be the responsibility of all members of ACM staff as well as that of ACM students.

2.7       Staff members must do all that they reasonably can to ensure that social media environments are safe for staff and students, and act accordingly if privacy issues, abuse or bullying take place. For further information about how ACM staff and students are expected to behave on social media, please refer to the ACM Social Media Policy and Procedures.

2.8       ACM ensures that the network is safe and secure. ACM ensures that security software up to date and fit for purpose. Appropriate security measures will include the use of enhanced filtering and protection of firewalls, servers, routers and workstations to prevent malicious or accidental access of ACM systems and information.  On occasion, and where deemed necessary to do so, digital communications, including emails and internet postings, over the ACM network, will be monitored in accordance with this policy.

2.9       Monitoring of internet is undertaken to ensure that there are no breaches, or threats to ACM networks.

2.10     Failure or refusal to comply with this policy is considered to be a serious disciplinary offence which may lead to disciplinary action including, without limitation, withdrawal of services, expulsion/dismissal (with or without notice) and/or referral to the relevant authorities.

2.11 ACM will report any illegal or suspicious activity to the relevant external agencies and work in collaboration with these agencies to ensure that any risks are managed effectively through implementation of proportionate measures. This extends to the accessing, and distribution, or promulgation of any illegal or offensive materials and/or communications that may seek to victimise, cause offensive, radicalise or vilify any individual or organisation. This extends to sharing of, distribution, and communication of any extremist materials and communications in accordance with the Prevent Duty and association provisions.

  1. Responsible Parties

3.1 The policy lead is responsible for the cyclical monitoring and review of the policy in liaison with the Quality Assurance and Enhancement Manager. The Acceptable Use of IT and E-Safety Policy lead is:

  • Head of Information Technology

3.2 Decisions and appropriate actions in support of the implementation of the Policy will be authorised by the following designated staff:

  • Head of Information Technology
  • Human Resources Manager
  • Head of Education
  • Pathway Leaders

4. Reference Points

4.1 Internal:

  • Academic Appeals
  • Academic Integrity
  • Bullying & Harassment Policy
  • Equality & Diversity Policy
  • Safeguarding Policy
  • Staff Social Media Policy
  • Data Protection Policy
  • Student Disciplinary Policy
  • Student Complaints & Grievances Policy

4.2 External:

  • Data Protection Act 1988 and 2003
  • Privacy and Electronic Communications (EC Directive) Regulations 2003
  • Freedom of Information Act 2000
  • Ofsted Inspecting E-Safety Guide
  • Preventing and Tackling Bullying (Department of Education)
  • Childnet International Staff E-Safety Guidance
  • The Prevent Duty
  • Ofsted Inspecting e-safety guide (published April 2014 and withdrawn July 2014)

5. Date of Approval and Next Review

Version:                       1.2

Approved on:              01 September 2025

Approved by:              Academic Board

Next Review:               August  2026

Download POL_018_Acceptable use of IT and E-Safety_202209

Policy 022: Health and Safety Policy

Policy 022: Health and Safety Policy

1. Purpose and Scope

1.1 This policy outlines ACM’s approach with regard to health and safety responsibilities and meets the legal duties for the health and safety of all members of the ACM community and others affected by the activities of ACM.

1.2 In accordance with the duty under Section 2 (3) of the Health and Safety at Work etc, Act 1974, and in fulfilling our obligations to our staff, students and others who may be affected by our activities, the Academy of Contemporary Music (ACM) has produced the following Health and Safety Policy.

2. Policy Statement

2.1. The Executive Team and Senior Management Team will lead by example in communicating and promoting this policy and will seek continuous improvement in health and safety performance.

2.2. ACM expects all ACM employees and students to fully commit to achieving the objectives of this policy.

2.3. The provision of a healthy and safe working and learning environment is central to the commitment of ACM in the development of a positive working environment that stimulates, inspires and supports academic achievement.

2.4. As a part of that commitment ACM recognises its legal duty to provide a safe and healthy workplace for staff, students, visitors and others who may be affected by ACM activities.

Assurances by ACM

2.5. Through its Health and Safety Policy ACM will, so as far as is reasonably practicable: 

  • Ensure adequate resources are provided to meet ACM health, safety and fire obligations. 
  • Ensure the systematic identification and assessment of our hazards and the development and implementation of proactive measures aimed at eliminating those risks. 
  • Provide an environment in which everyone can carry out their tasks without fear of intimidation, harassment, violence or undue stress 
  • Ensure the management team afford health and safety matters equal priority to other management functions;
  • Ensure machinery, plant, equipment and systems of work are maintained in a safe condition. 
  • Provide and maintain safe systems in connection with the use, handling, storage and transport of articles and substances 
  • Provide such information, instruction, training and supervision as is necessary, to ensure the health and safety of staff, students and others 
  • Maintain effective communication and consultation with all staff and students on health and safety issues 
  • Ensure that this documentation and supporting information is made accessible, primarily through the ACM induction and training for staff
  • Ensure that students receive full health and safety information through the induction process 
  • Monitor, evaluate and audit the effectiveness of ACM health and safety performance, plans and strategies to ensure continuous improvement and provide reports to the ACM Executive 
  • Review the Health and Safety Policy Statement, Organisation and Arrangements at least once every three years or more often if circumstances so require. 

3. Responsible Parties

3.1 The policy lead is responsible for the cyclical monitoring and review of the policy in liaison with the Quality Assurance and Enhancement Manager. The Health and Safety Policy lead is:

  • Facilities Manager

3.2 Decisions and appropriate actions in support of the implementation of the Policy will be authorised by the following designated staff:

  • Human Resource Management
  • Facilities Manager
  • Senior Management
  • Executive Management

4. Reference Points

4.1 Internal:

  • Lone Workers Policy 
  • Critical Incident Policy 
  • Equality and Diversity Policy 
  • Safeguarding Policy
  • Student Disciplinary 
  • Risk Assessment Policy 

4.2 External:

  • Health and Safety at Work, Act 1974
  • Health and Safety Act 1999

5. Date of Approval and Next Review

Version:                        1.2

Approved on:              01 September 2025

Approved by:               Academic Board

Next Review:                August  2026

Download POL_022_Health and Safety

Policy 026: PREVENT Duty

Policy 026: PREVENT Duty

Policy Opening Statement 

When operating this policy, ACM uses the following accepted UK Government definition of extremism, which is: 

‘Vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs; and/or calls for the death of members of our armed forces, whether in this country or overseas’. 

The KCSIE 2022 document offers the updated definitions of the following: 

Extremism is the vocal or active opposition to our fundamental values, including democracy, the rule of law, individual liberty and the mutual respect and tolerance of different faiths and beliefs. This also includes calling for the death of members of the armed forces. 

Radicalisation refers to the process by which a person comes to support terrorism and extremist ideologies associated with terrorist groups. 

Terrorism is an action that endangers or causes serious violence to a person/people; causes serious damage to property; or seriously interferes or disrupts an electronic system. The use or threat must be designed to influence the government or to intimidate the public and is made for the purpose of advancing a political, religious or ideological cause. 

The Prevent duty should be seen as part of schools’ and colleges’ wider safeguarding obligations. Designated safeguarding leads and other senior leaders should familiarise themselves with the revised Prevent duty guidance: for England and Wales, especially paragraphs 57-76, which are specifically concerned with schools (and also covers childcare). The guidance is set out in terms of four general themes: risk assessment, working in partnership, staff training, and IT policies. There is additional guidance: Prevent duty guidance: for further education institutions in England and Wales that applies to colleges. 

All extremists aim to develop destructive relationships between different communities by promoting division, fear and mistrust of others based on ignorance or prejudice and thereby limiting the life chances of young people. Education is a powerful weapon against this; equipping young people with the knowledge, skills and critical thinking, to challenge and debate in an informed way. 

ACM does not tolerate extremist views of any kind whether from internal sources; learners, staff or governors, or external sources; college community, external agencies or individuals. Students see ACM as a safe place, free from harm or risk of harm and where necessary we will action referrals or processes to ensure ACM remains a safe place for all. 

At ACM we recognise that extremism and exposure to extremist materials and influences can lead to poor outcomes for students and so should be addressed as a safeguarding concern as set out in this policy. We also recognise that if we fail to challenge extremist views, we are failing to protect our students. 

Therefore, at ACM we will provide a broad and balanced pastoral education programme, delivered by skilled professionals, so that our students understand and become tolerant of difference and diversity. We will ensure that they feel valued and not marginalised. By delivering a broad and balanced pastoral education programme, augmented by the use of external sources where appropriate, we will strive to ensure our students recognise risk and build resilience to manage any such risk themselves where appropriate to their age and ability but also to help them develop the critical thinking skills needed to engage in informed debate. 

Any prejudice, discrimination or extremist views, including derogatory language, displayed by students or staff will always be challenged and where appropriate dealt with in accordance with our student behaviour management policy or through our fitness to study policy. 

As part of wider safeguarding responsibilities, ACM staff will be alert to: 

  • The importance of promoting British Values through both the curriculum and as part of the pastoral development education programme.. 
  • Disclosures by students, of their exposure to the extremist actions, views or materials of others outside, such as in their homes or community groups, especially where students have not actively sought these out. 
  • Graffiti symbols, writing or art work promoting extremist messages or images 
  • Students accessing extremist material online, including through social networking sites 
  • Parental reports of changes in behaviour, friendship or actions and requests for assistance Partner colleges, local authority services, and police reports of issues affecting students in other colleges or settings 
  • Students voicing opinions drawn from extremist ideologies and narratives
  • Use of extremist or ‘hate’ terms to exclude others or incite violence 
  • Intolerance of difference, whether secular or religious or, in line with our Equalities Policy, views based on, but not exclusive to, gender, disability, homophobia, race, colour or culture 
  • Attempts to impose extremist views or practices on others 
  • Anti-Western or Anti-British views 
  • Emerging groups such as INCELS or MUUR 

ACM will closely follow any locally agreed procedure as set out by the Local Authority and/or Safeguarding Children’s Board’s agreed processes and criteria for safeguarding individuals vulnerable to extremism and radicalisation. We will actively engage with the police, and regional DfE area Prevent Co-coordinators. 

At ACM we reserve the right to initiate our own internal policies in light of a safeguarding concern that may put the student, other students, or staff at risk of harm. 

We will help support students who may be vulnerable to such influences as part of our wider safeguarding responsibilities and where we believe a student is being directly affected by extremist materials or influences. We will ensure that we follow procedure as directed by local authority, Prevent coordinator, police, social care and any other agency necessary to safeguard and support that student and others. Additionally, in such instances our internal policies may be actioned to prevent risk of harm. 

By delivering a broad and balanced pastoral education programme, augmented by the use of external sources where appropriate, we will strive to ensure our students recognise risk and build resilience to manage any such risk themselves where appropriate to their age and ability but also to help them develop the critical thinking skills needed to engage in informed debate. 

  1. Purpose and Scope

1.1 This policy outlines ACM’s approach towards to meeting expectations with regard to the PREVENT Duty.

1.2 The Counter Terrorism and Security Act 2015 places a duty on all RHEBs (Relevant Higher Education Bodies) to have due regard to the need to prevent people from being drawn into terrorism. This legislation is given specific statutory force through the Prevent duty guidance for higher education institutions in England and Wales, referred to as the ‘Prevent Duty’.

1.3 The Prevent duty guidance for England and Wales (2023), issued on September 7, 2023, under Section 29 of the Counter Terrorism and Security Act 2015, serves as statutory guidance for specified authorities in England and Wales. Subject to Parliamentary approval, this guidance is set to become effective on December 31, 2023.

1.4 Its primary purpose is to offer a framework for preventing individuals from engaging in terrorism or supporting such activities, while also addressing the rehabilitation and disengagement of those already involved in terrorism.

Until the new guidance comes into effect, specified authorities in England and Wales must continue to adhere to the Prevent duty guidance for England and Wales (2015). This 2015 guidance provides the existing framework for these authorities to fulfill their Prevent duty obligations.

1.5 This Policy applies to all staff, students, and third parties of ACM and to all Academy-controlled activities undertaken in the UK.

  1. Policy Statement

Legal Context and ACM Approach

2.1 The underlying considerations adopted by ACM in implementing the Prevent Duty are: 

  • a commitment to the safety and wellbeing of our staff and students and all who interact with ACM, including not being victims of, or complicit with any activities linked to radicalisation; 
  • preserving equality and diversity as foundations of ACM life, whilst ensuring these values are not threatened; 
  • supporting campus cohesion and harmonious relations across all parts of ACM community; 
  • that the requirements described in this Policy are implemented in a proportionate and risk-based manner, relevant to the local context in which ACM campus is based. 

2.2 The legal definition of terrorism as defined in the Terrorism Act 2000 applies to the Prevent duty. ACM acknowledges and upholds the position that the definition of terrorism in the Terrorism Act is broad, in describing it as “the use or threat of action which involves serious damage to property; or endangers a person’s life; or creates a serious risk to the health and safety of the public or a section of the public; or is designed seriously to interfere with or disrupt an electronic system. The use or threat must be designed to influence the government or to intimidate the public and is made for the purpose of advancing a political, religious, racial or ideological cause.” 

2.3 Terrorism may take the form of extremist behaviour and acts. The statutory Prevent Duty Guidance defines extremism as “vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs and calls for the death of members of our armed forces, whether in this country or overseas”. 

2.4 In accordance with this definition, ACM considers that extremist ideologies, and those who express them, undermine the principles of freedom of speech and academic freedom. 

2.5 Office for Students is the principal regulator of ACM and has established a monitoring framework to assess compliance of all Higher Education Providers with the Prevent Duty. ACM has a legal duty to provide reports and evidence of its compliance with the Prevent Duty to OfS, including serious issues which arise related to ACM’s Prevent responsibilities. OfS’s role does not extend to investigating terrorism-related incidents on campus. 

Arrangements to demonstrate due regard to the Prevent Duty

Working in Partnership

2.6 ACM will work in close partnership with relevant partners including the FE/HE Regional Prevent Coordinator, local police, local authorities including Multi Agency Safeguarding Hubs, academic partners and establishment of formal links for sharing good practice in approaches, and information where this is a necessity. 

Leadership and Governance

2.7 The Executive has a statutory responsibility to ensure ACM satisfies the requirements of the Prevent Duty, with leadership and implementation delegated to the Senior Management Team for Prevent-related matters. 

2.8 The Senior Management Team has appointed ‘Leads’ to oversee implementation and review of Safeguarding and for Prevent Duty. 

Risk Assessment and Action Plan


2.9 ACM has developed a Prevent Risk Assessment of how and where students and staff might be drawn into terrorism, including violent and non-violent extremism, and an embedded action plan to mitigate risks. The Risk Assessment addresses the adequacy of institutional policies and arrangements regarding the campus and student welfare, including equality and diversity and the safety and welfare of students and staff. The Prevent Risk Assessment and embedded action Plan is coordinated by the Prevent Lead. 

External Speakers and Events

2.10 ACM has implemented a Policy for External Speakers and Events to reflect the Prevent Duty responsibilities. The Policy sets out the arrangements for managing events on campus and institution-branded events taking place off campus. The Policy is set within the context of the statutory responsibility of ACM to secure freedom of speech. A risk-based approach to the assessment of events will be taken and this may require modification or adjustments to the content of, or arrangements for, events to mitigate risks in respect of the Prevent duty. Whilst in exceptional circumstances only, the right is reserved by ACM to prohibit events where speakers promote or seek to incite hatred of, or violence against others. 

Welfare and Pastoral Care

2.11 ACM has a range of services for welfare and pastoral care through the Student Services (for students) and Human Resources department (for staff) . Whilst ACM does not have a specific campus chaplaincy service, guidance regarding local services is made available. 

Staff Training

2.12 ACM has accessible training materials available to academic and professional services staff outlining the requirements of the Prevent Duty. Training is delivered to all staff to aid awareness of the Prevent duty and its requirements, and the arrangements that ACM has in place to seek to prevent staff or students from being drawn into terrorism or victims of it. 

2.13 ACM is committed to the ongoing training and development of staff through the provision of approved CPD activity, ‘train the training’ events and seminars. 

IT Networks

2.14 ACM has in place various web-filtering mechanisms to ensure that its IT networks or equipment cannot be used by staff or students to access, support, promote or facilitate harmful content, including extremism-related material, unless this is for bona fide teaching and research purposes as approved by ACM. 

2.15 ACM is committed to engaging with its students in relation to the new Prevent duty requirements and will work with the Students council in this regard. This engagement includes collaboration and consultation on Prevent duty policy requirements as developed and delivered by ACM, representation of Student Union Officers and the Senior Management Team, and ongoing dialogue to ensure that the arrangements between both parties are joined up and effective. 

Referral and Reporting

2.16 ACM’s implementation of the Prevent duty is not to challenge or re-shape the current relationship between staff and students, or between any other stakeholders who make up the community. Instead the focus is that, in the rare event that a member of our community – be it a staff member, student, or anyone else connected with ACM – has a serious concern that someone else in our community is potentially being drawn into violent extremism or terrorism, they know where to seek advice and what to do with that concern. 

2.17 When a concern is raised about an individual in line with the process following this paragraph, we will respond sensitively and appropriately, mindful of the fact that some of the factors which may appear as signs of a person’s potential radicalisation might, in fact, be signs of a wide range of other support needs on the part of that individual. ACM therefore recognises the difficulties in defining attitudes and behaviours which may suggest someone has been, or is being, drawn into terrorism but would encourage concerns to be reported as outlined below. 

2.18 Where an individual is thought to be at imminent risk of harm to themselves or others, the emergency services should be called first (999) and then ACM Safeguarding Lead (01483 910197) to ensure follow-up action is coordinated. 

2.19 For Prevent-related concerns in relation to students where there is not perceived to be an immediate threat to the individual concerned or others, the Prevent Lead should be contacted directly. 

2.20 The Prevent Lead will gather information in relation to the referral and undertake an assessment to determine if there may be cause for concern in relation to the Prevent Duty. The Prevent Lead may seek guidance and advice from the Regional Prevent Coordinator when undertaking this initial assessment. For any matters of immediate concern may be referred directly to the local police to each campus (999). 

2.21 The Regional Prevent Coordinator for London and the South East region is:

Name: Alamgir Sheriyar

Phone: 0207 974 5828

Email: alamgir.sheriyar@camden.gov.uk

2.22 The Regional Prevent Coordinator for the West Midlands region is:

Name: Hifsa Haroon-Iqbal

Phone: 07872 941129

Email: hifsa.iqbal@birmingham.gov.uk

2.23 The Regional Prevent Coordinator for the London region is:

Name: Jennie Fisher 

Phone: 07880 469588 

Email: jennie.fisher@education.gov.uk 

 

Source: http://www.safecampuscommunities.ac.uk/guidance/regional-coordinators

2.24 Where there is a cause for concern the Prevent Lead will make prompt contact with the regional Multi-agency Safeguarding Hub (MASH), and work to ensure adequate safeguards are implemented as part of a coordinated approach as determined by the agency.

Surrey Multi-Agency Safeguarding Hub (MASH)

2.25 The MASH is based at Guildford Police Station and combines Children’s Service social workers, Adult’s Service social workers, and health and police staff.

Opening Hours: Monday to Friday from 9am to 5pm

(outside of these hours the Surrey Police should be contacted through 999)

Phone: 0300 470 9100

Email: mash@surreycc.gov.uk

Birmingham City Council Multi-Agency Safeguarding Hub (MASH)

2.26 The MASH includes partners from our  Children’s Services, West Midlands Police, and Birmingham Community Healthcare NHS Trust

Opening hours: Monday to Thursday: 8:45am to 5:15pm

Friday: 8:45am to 4:15pm

Phone: 0121 303 1888

Emergency out-of-hours:

Telephone: 0121 675 4806

Email: MASH@birmingham.gcsx.gov.uk

Lambeth Council Multi-Agency Safeguarding Hub (MASH) 

2.27 The MASH includes partners from our Children’s Services, Met Police, and Lambeth NHS Trust 

Opening hours: Monday to Friday 9-5 

Phone: 0207 926 5555 

Web:  lambeth.gov.uk 

2.28 For concerns about staff where there does not appear to be an immediate threat to the individual concerned or others, the HR Manager should be contacted with details of the concern. The HR Manager will liaise with the Prevent Lead, and refer to external authorities as required.

2.29 It is recognised that allegations against, or concerns about staff and students may be referred through other routes. In turn, these may be raised anonymously, in which case these will be raised as per the relevant routes above. 

2.30 ACM will ensure that the ACM student council is provided training and support in relation to the Prevent Duty and the referral of concerns to the ACM Prevent Lead.

2.31 Allegations or concerns which are raised by anonymous individuals will be investigated where there are sufficient grounds or scope to be able to do so based on the information provided. 

2.32 If an allegation is made frivolously, in bad faith, maliciously, or for personal gain or revenge by a student or staff member, disciplinary action may be taken against the person making the allegation. However, no action or detriment related to employment or study respectively will be taken against any member of staff who raises a genuine concern that proves to be unfounded. 

2.33 ACM will follow disciplinary procedures against any member of staff or student who is found to have committed criminal acts or any other misconduct related to terrorism, in the course of their studies or work activities, which may result in expulsion or dismissal. 

2.34 ACM has a legal duty to share information – in confidence – within ACM, and with external authorities, on matters related to individuals assessed as vulnerable to being drawn into terrorism, or at risk of being complicit in terrorist activity. Confidentiality cannot be guaranteed if, as a result of an investigation, individuals are requested to participate in subsequent investigations by the statutory authorities. 

2.35 A confidential record of all internal and external referrals made under this policy will be kept. In reaching any decision about external referral, ACM will have regard to its obligations under its Data Protection Policy and the General Data Protection Regulation 2018. Concerns will only be shared externally where there is a clear and compelling requirement to do so. 

Related safeguarding considerations

2.36 Concerns about individuals being drawn into terrorism may raise related welfare and safeguarding considerations, due to the likelihood of increased personal vulnerability (e.g. due to the recruitment tactics employed by radicalisers) and the possibility of associated abuse. Additional referral options exist for such cases, which would be explored and agreed with external safeguarding and statutory agencies as required. 

  1. Responsible Parties

3.1 The policy lead is responsible for the cyclical monitoring and review of the policy in liaison with the Quality Assurance and Enhancement Manager. Updates in the legislation will be incorporated into this policy in a timely manner. The Prevent Duty Policy lead is:

  • Safeguarding & Pastoral Services Manager

3.3 Implementation and compliance with the Policy is overseen by the following designated staff:

  • Safeguarding & Pastoral Services Manager 
  • Human Resource Department 
  • Executive Management
  1. Reference Points

4.1 Internal:

  • Safeguarding Policy 
  • Safeguarding Procedure 
  • Critical Incident Policy 
  • Equality and Diversity Policy 
  • Health and Safety 
  • Staff Disciplinary Policy 
  • Acceptable Use of IT and E-Safety

4.2 External:

  • The Prevent Duty 
  • Safeguarding Vulnerable Groups 2006 
  • Protection of Freedoms Act 2012 
  • Working Together to Safeguard Children 2018 
  • Keeping Children Safe in Education 2022
  • Safe Campus Communities (http://www.safecampuscommunities.ac.uk/ )
  1. Date of Approval and Next Review

Version:                     1.3

Approved on:            01 September 2025

Approved by:            Safeguarding and Pastoral Services Manager

Next Review:            August 2026 

Download POL_026_Prevent Duty

Policy 027: Published Information

Policy 027: Published Information

1. Purpose and Scope

1.1 This Policy aims to explain in an open, transparent and accessible way how ACM approaches the design, development and approval of content for its external and internal publication channels.

1.2 This Policy supports ACM staff in communicating to the public the purposes and value of the education we provide, to help prospective students make informed decisions about where, what, when and how they will study, and to enable current students to make the most of their higher education learning opportunities.

1.3 This policy states the ways in which ACM uses published content appropriately to safeguard academic standards, promote current learning opportunities available at ACM, and to assure and enhance academic quality.

1.4 ACM will ensure that its published content clearly and accurately describes the institution’s mission, values and overall strategy.

2. Policy Statement

Published Information

2.1 It is important to maintain public confidence in the value of the learning opportunities that ACM provides. One of the ways in which such confidence can be promoted is by producing appropriate information, focused on ACM’s intended audiences, about the learning opportunities that ACM offers. In addition to students and prospective students, some of this information is of direct interest to the public and should be accessible by anyone. The information should be timely, current, transparent, and focused on the needs of the intended audiences.

2.2 ACM has a duty to ensure that the information it publishes to its students, prospective students and other stakeholders is clear, accurate and complete.

2.3 To achieve this, ACM has adopted the following approval, control and review policy. This policy covers all material that is published on ACM websites or available publicly in hard copy format.

2.4 In relation to official ACM social media platforms such as Facebook and Twitter, ACM follows the principles set out below for official material and postings. In relation to postings by those who are not acting on behalf ACM, ACM staff have procedures in place to review such postings and to remove or address any inaccurate or offensive material.

Quality of Published Information

2.5 This policy is primarily focused on ensuring the quality of information that ACM publishes to:

  • Communicate the purposes and value of ACM courses to the public;
  • Assist prospective students in making informed decisions about where, what, when and how they will study;
  • Enable current students to make the most of their learning opportunities

Major Changes

2.6 This policy applies when making any material change to ACM’s published information, including its online presence, which:

(a) details ACM’s mission, values and overall strategy;

(b) describes the process for application and admission to our programmes of study;

(c) helps prospective students select their programme with an understanding of ACM’s academic environment and the provision that will be made to enable their development and achievement;

(d) informs current students about their course or programme of study at any point in their studies;

(e) sets out what ACM expects its current students and what students can expect of ACM;

(f)  sets out ACM’s arrangements for managing academic standards, quality assurance and enhancement, and describes the information used to support its implementation.

Minor Changes

2.7 This policy does not extend to all minor amendments to existing content, including social media sites actively controlled and managed by ACM, and information about enrichment activities, which can be carried out by designated members of ACM staff.

2.8 Staff updating social media sites on behalf of ACM should refer to the Social Media Policy.

Corporate Brand Identity

2.9. ACM is a professional, connected, high quality institution and we seek to reflect this in our visual corporate identity. This extends to our online brand. ACM requires a consistency of design across all of its methods of publication, including web pages, applications and social media sites, since the impression stakeholders gain of ACM is influenced by their use of any and all of these media. All methods of publication should conform to ACM design so that our brand is reinforced.

2.10. Standards for written material, including its style the type of information published, is of equal significance as the look and feel of the ACM brand. For this reason, all major content to be published should be subject to the same careful management. Members of ACM staff who wish to publish information, including to ACM web pages, are therefore required to follow the associated Content Approval Procedure.

2.11 Some content will change infrequently, but most has an effective lifespan so it should be reviewed on a regular basis and amended or deleted as appropriate. Any out-of-date or inaccurate content will lead users to question the validity of other published ACM content, so regular review is an essential part of ACM’s content management. Each update should also therefore follow the supporting procedure.

3. Responsible Parties

3.1 The policy lead is responsible for the cyclical monitoring and review of the policy in liaison with the Quality Assurance and Enhancement Manager. The Content Approval Policy lead is:

  • Marketing Manager

3.2 Decisions and appropriate actions in support of the implementation of the Policy will be authorised by the following designated staff:

  • Education Strategist
  • Marketing Manager
  • Quality Assurance and Enhancement Manager
  • Head of Education
  • Academic Registrar

4. Reference Points

4.1 Internal:

  • Equality and Diversity Policy
  • Quality Assurance and Enhancement Policy
  • Data Protection Policy
  • Acceptable Use of IT Policy

4.2 External:

  • OfS Conditions B1 – B6
  • QAA Quality Code Chapter C: Published Information
  • Competition Act 1998
  • UK Higher Education – consumer law advice for providers
  • QAA Good practice guide to providing information to prospective students

5. Date of Approval and Next Review

Version:                         2.1

Approved on:               03 Sep 2024

Approved by:               Academic Board

Next Review:                August  2025

Download POL_027_Published lnformation_170728

Policy 046: Risk Assessment

Policy 046: Risk Assessment

1. Purpose and Scope

 1.1 This Policy provides an outline of ACM’s approach to identifying, assessing and managing risks that may be present where an individual has a unique set of  circumstances that may require specific consideration in relation to their individual identified risks that may be impacted by, but not limited to, physical or mental disability or impairment. The policy identifies the proactive approach adopted to support individuals and mitigate identified risk factors for individuals working or studying within ACM.

1.2 This Policy is aligned with the regulations of ACM’s validating partners and other external stakeholders to whom ACM must make reference.

2. Policy Statement

Risk Assessment

2.1 Where a need is identified, the risk assessment should be proactive and consider the particular needs of the student or staff member to whom the assessment refers.

2.2 The process of assessing risk should be practical and include discussion and information from any members of ACM staff with relevant experience and expertise, as well as including advisory notices from any external agencies where relevant.

2.3 The student or staff member should be included in the consultation and assessment of risks with the nominated assessor, with their commentary or suggestions treated with due diligence and incorporated into assessment and subsequent planning.

2.4 When considering risks, the severity and likelihood of potential harm or hazard should also be considered, to ensure that appropriate precautions have been considered and applied.

2.5 The assessment will focus on, but not be limited to, all campus environments and learning and teaching spaces within ACM. The risks associated with other ACM venues, catering services, partnering accommodation services, local transportation and environmental factors should also be considered.

2.6 Risk assessments will reflect current working and learning practices and make explicit references to areas of enhancement and any reasonable adjustments identified as necessary.

2.7 A collaborative and positive health and safety culture exists within ACM, with students and staff taking proactive responsibility for their needs and wellbeing. Students and staff are well supported with their changing, and additional, needs and encouraged to contribute to open dialogue regarding appropriate and dynamic support.

Record of Assessment

2.8 Risk Assessments provide an effective method to ensure that appropriate consideration and controls have been taken into account and that ACM premises provide the basis for a safe learning and working environment. They further provide a framework for ensuring ongoing review and enhancement.

2.9 Risk Assessments are reflected in, and contribute towards, the associated prevention documentation. This documentation refers to Risk Management Plans, Risk Management Registers and, where necessary, Personal Emergency and Evacuation Plans (PEEPs).

2.10 Risk Assessment Forms make explicit reference to potential individual hazards, the stakeholders to which the Assessment refers, the controls which ACM currently has in place for managing risk, and responsible officers in the implementation and support of Assessments and Plans.

2.11 Risk Assessment documentation takes into account any proposed changes (for example, to building layouts), and therefore should be easily adaptive.

2.12 Consideration of the longer term effects of the individual’s health and well-being should be addressed, updated, and reflected into risk prevention, to ensure risk assessment plans have legitimacy and currency, as well as being fit for their primary purpose.

Risk Prevention

2.13 Risks which are categorised as ‘moderate’ or ‘severe’ will be managed via Risk Management Planning. The stakeholder to whom the assessment refers to will be central in the collaboration and agreement of such planning.

2.14 Planning for risk prevention should make explicit reference to long term risk management and short term risk management.

2.15 Risk Prevention should ensure that precautions are reasonable and are representative of good practice within ACM.

2.16 Where risks are identified, every reasonable effort should be made to ensure the risk no longer exists. However, where this is not practical, due diligence should be given to considering and ensuring risks are controlled to ensure harm is unlikely.

2.17 Information regarding identified risks must be communicated to all stakeholders who may be affected.

3. Responsible Parties

3.1 All ACM staff and students have a duty to comply with any controls which have been identified in completed risk assessment exercises.

3.2 The following staff have a direct responsibility to ensure implementation of the Policy:

  • Education Guidance Manager
  • Facilities Manager
  • Human Resources Manager

4. Reference Points

4.1 Internal:

  • Critical Incident Policy
  • Safeguarding Policy
  • Health and Safety Policy
  • Equality and Diversity Policy

4.2 External:

  • Management of Health and Safety at Work 1999

5. Date of Approval and Next Review

Version:                        1.2

Approved on:               01 September 2025

Approved by:               Academic Board

Next Review:                August  2026

Download POL_046_Risk Assessment_170728

Policy 023: External Speaker and Events

1. Purpose and Scope

1.1 The purpose of this policy is to set out the arrangements for assessing the risks around particular events and external speakers, and for managing those risks.

1.2 The Academy of Contemporary Music has welcomed many external speakers since commencing delivery of music industry programmes in 1995.   Such speakers have brought and continue to bring great diversity of experience, insight and opinion for the benefit of students, staff and visitors.

1.3 This Policy applies to all staff, students, and third parties of ACM and to all Academy-controlled activities undertaken in the UK, and has been developed with regard to the PREVENT Duty, Equality and Diversity policy, and institutional strategic objectives.

2.Policy Statement

Legal Context and ACM’s Approach

2.1 All students and staff have the right to participate without fear of intimidation, harassment and threatening or extremist behaviour. The key factor for the preservation of academic freedom is tolerance and a respect for diversity. Intolerance involves behaviour motivated by prejudice or hatred that intentionally demeans individuals and groups defined by their ethnicity, race, religion and/or belief, sexuality, gender, disability, age or lawful working practices and which give rise to an environment in which people will experience, or could reasonably, fear harassment, intimidation or violence. ACM has a duty of care to all of its students and staff.

2.2 ACM values the opportunities presented by external speakers for students and staff to experience diverse opinion and to enter into debate. This is seen as an essential part of both personal, professional, and academic development.

2.3 ACM values the tradition of academic freedom and holds that no subject or belief should be excluded from reasonable, constructive discussion and debate. ACM values freedom of opinion and speech but recognises that, in the interests of the whole learning community, this must exist within formal guidelines.

2.4 ACM recognises and supports moral and legal frameworks of the society and community within which it works.

2.5 ACM will not accept the use of language by external speakers that offends and is considered to be offensive or intolerant. Specifically, this means offensive, misogynistic, misanthropic, sexual or racist language irrespective of context. Direct attacks on any religions or beliefs are not condoned.

2.6 ACM will not tolerate any person who intentionally demeans individuals and groups defined by their ethnicity, race, religion and/or belief, sexuality, gender, disability, age or lawful working practices and which give rise to an environment in which people will experience, or could reasonably, fear harassment, intimidation or violence.

Booking an External Speaker

2.7 Anyone organising an event must follow the process detailed below.

2.8 The majority of external speaker requests will be straightforward and can be handled entirely at a local (departmental) level. In these cases, following the steps outlined in the “Local assessment of proposed external speaker(s)” below will suffice. However, some requests may be complex and may require referral for further consideration. The “referral process” will only apply in a minority of circumstances – to events or speakers deemed to be higher-risk.

2.9 All requests for an external speaker are to be submitted by the event organiser making the request using the appropriate form to the Industry Link team at least ten working days before the planned event.

2.10 A transcript of the intended talk must be provided, where requested, and a written undertaking to abide by the provisions of this policy and to uphold the ACM policy on Equality and Diversity. Requests that do not comply with this provision will be refused. If the risk is considered medium to high risk a transcript must be attached to the External Speaker Submission Form.

2.11 ACM reserve the right to require references for the proposed speaker and also to refuse permission for the speaker to visit ACM. A refusal is final.

2.12 An appropriate member of staff will be present at all talks to monitor any concerns.

2.13 Speakers must be informed that all such events may be recorded/filmed by ACM. These recordings are for future reference and marketing purposes associated to ACM and to prevent the abuse of trust.

Assessment of Proposed External Speaker(s)

2.14 Prior to the confirmation of any external speaker, the event organiser will be responsible for assessing the speaker against the following set of questions:

Question 1: Has the speaker previously been prevented from speaking at ACM or another college or University or previously known to express views that could place at risk public order and safety, or represent a breach of law and breach of the External Speaker Code of Conduct.

Question 2: Does the proposed title or theme of the event present a potential risk that views/opinions expressed by speakers may place at risk public order and safety, or represent a breach of law and breach of the External Speaker Code of Conduct.

Question 3: Is the proposed speaker/theme likely to attract attendance from individuals/groups that have previously been known to express views that may place at risk public order and safety, or represent a breach of law and breach of the External Speaker Code of Conduct.

If the answer to all three questions is NO:

The event organiser can confirm the external speaker and book them to speak at their event or activity. It is required that the external speaker is sent the External Speaker Code of Conduct and Declaration Form to sign before the event takes place.

If the answer to any of the questions is unclear:

The event organiser must seek guidance from their line manager and respective Campus Head of Education, whose responsibility will be to further review the speaker(s) against the questions above and information submitted via the ACM External Speaker Submission Form.

If the answer to any of the questions is YES:

It is the responsibility of the event organiser to refer the External Speaker Submission form to the Director of Creative Industry Development. Where there are Prevent Related concerns the submission form shall be also sent to the ACM Prevent Lead. The ACM Prevent Lead will seek advice from the Regional Prevent Coordinator before reaching any decision.

Process for Assessment and Referral

2.15 The event organiser should use the External Speaker Submission Form to detail the event and review potential risk.  In the case of referral the form should be submitted to the Director of Creative Industry Development and ACM Prevent Duty Lead with any other information as available.  Where appropriate ACM will seek the advice of external agencies as to whether a particular event should take place.

3. Management of External Speakers

3.1 Any external speaker or event to be hosted by or at an ACM campus must be aware of, and comply with the ACM External Speaker Code of Conduct. It is the responsibility of the person organising the event to ensure that the speaker receives the ACM External Speaker Code of Conduct and has their attention drawn to its contents, and the declaration form is signed and returned for central keeping by the Industry Link Team.

4. Responsible Parties

4.1 The policy lead is responsible for the cyclical monitoring and review of the policy in liaison with the Quality Assurance and Enhancement Manager. The External Speaker and Events Policy lead is the:

  • Director of Creative Industry Development

4.2 Implementation and compliance with the Policy, overseen by the following designated staff:

  • Prevent Duty Lead (currently Head of Quality and Student Experience)
  • Industry Link Team
  • Executive Council
  • Education Executive
  • Campus Heads of Education
  • Human Resource Department
  • Designated Safeguarding Lead

5. Reference Points

5.1 Internal:

  • The Prevent Policy
  • External Speaker Submission Form
  • External Speaker Code of Conduct and Declaration Form
  • Safeguarding Policy
  • Safeguarding Procedure
  • Critical Incident Policy
  • Equality and Diversity Policy
  • Health and Safety Policy
  • Staff Disciplinary Policy
  • Acceptable Use of IT and E-Safety Policy
  • Freedom of Speech Policy

5.2 External:

  • The Prevent Duty
  • The Charity Commission: Safeguarding children and young people
  • Higher Education and Research Act 2017
  • Safeguarding Vulnerable Groups 2006
  • Protection of Freedoms Act 2012
  • Working Together to Safeguard Children 2015
  • Keeping Children Safe in Education 2015

6. Date of Approval and Next Review

Version:                                     1.3

Approved on:                            01 Sep 2025

Approved by:                            Academic Board

Next Review:                            August 2026

Click to download this policy

The .pdf version of this policy linked above contains the External Speaker Submission form.

Policy 001: Quality Assurance and Enhancement

Policy 001: Quality Assurance and Enhancement

  1. Purpose and Scope

1.1 ACM is committed to the provision of Higher and Further Education programmes that meet relevant qualifications frameworks and standards as set out through the awarding institution’s regulations, and the associated sector quality assurance frameworks.

1.2 This policy sets out ACM’s approach to maintaining and enhancing academic quality and standards.

1.3 This policy should be read in conjunction with associated institutional regulations of Middlesex University (for validated HE provision), and University of the Arts and East Surrey College (for FE provision)

 

  1. Policy Statement

2.1 ACM assures academic quality and standards through the deliberate implementation of strategic monitoring and review, that is supported by robust operational and Academic Governance structures that effectively support learning, teaching and the student experience.

2.2 ACM is committed to Quality Assurance and Quality Improvement of its Further Education provision aligned with regulations of the awarding institution and the Further Education and Skills inspection handbook published by Ofsted. This includes:

  • embedded awareness of equality and diversity in learning activities
  • learning and teaching in English and Mathematics
  • learning with integrated use of information and learning technology
  • integrated observation and evaluation of learning and teaching
  • use of learner feedback to inform learning and teaching
  • providing opportunities for teaching staff to discuss and share views about their practice.

2.3 ACM is committed to the setting and maintaining of Academic Standards, Assuring and Enhancing Academic Quality, and Information about Higher Education Provision for its Higher Education in line with the OfS conditions of registration, the UK Quality Code, and the regulations set out by the awarding institution.  ACM makes use of appropriate qualifications, credit frameworks and subject benchmarks to ensure programmes meet threshold standards.

2.4 ACM programmes are subject to validation and/or accreditation approval and inspections (or site visits) by the awarding institution that ensures that threshold qualification standards, subject benchmarks and academic quality and standards for each award are met, and aligned with the awarding institution’s regulations.

2.5 ACM is subject to regular monitoring and review by its collaborative partners, and works in collaboration with those partners to ensure that programmes delivered meet the standards and expectations of the awarding institution.

2.6 ACM operates its own academic quality assurance and enhancement policy to ensure effective cyclical monitoring and review of its programmes, with an emphasis on continuous improvement and quality enhancement. ACM works collaboratively with students as partners in learning and teaching to effectively monitor, review and enhance learning opportunities and the student experience. An evidence based approach underpins quality assurance drawing on various types of data and information to inform decision making.

2.7 Quality Assurance Cycle (P-R-I-M-E)

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective Use of Data

2.8 ACM makes use of various data and information sources gathered to inform cyclical monitoring and review. This includes:

  • Student profile data derived from statutory returns
  • Use of data in relation to:
    • student engagement and academic performance
    • achievement, progression, retention data
    • Award outcomes
    • Use of contextual data (demographics / analysis)
  • Student surveys, including Programme Evaluation Questionnaires (PEQ) and Module Evaluation Questionnaires (MEQ)
  • National Student Survey (NSS) data
  • Graduate Survey (DLHE) data

Student Representative System

2.9 ACM operates a Student Representative System that  captures  and focuses the wider student voice through a group of elected student representatives. The Student Representatives are elected through an open nomination process facilitated by the ACM Quality & Standards  department. Student Representatives report to the Student Voice and Representation Council and have membership of relevant ACM Boards and Committees.

See ACM Institutional Governance and Student Representative System Guidelines for further details.

Student Feedback Framework

2.10 ACM provides opportunities for students to provide feedback through formal and informal channels throughout their studies. Informal feedback may be given anonymously through surveys, suggestion boxes on campus, or the elected Student Representative. Informal feedback is also gathered through student meetings and interviews conducted throughout their studies.

2.11 The student voice is central to the monitoring review and enhancement process. ACM gathers formal student feedback through:

  • Academic Board and Committee structures
  • Quality & Enhancement Committee
  • Industry-related groups
  • Student Forum
  • Student surveys
  • Focus Groups

2.12 ACM gathers feedback from the wider student body through online survey collections that are normally administered towards the end of each study period. The data gathered through the surveys is distributed to the Boards and Committees for consideration, and the survey report responses and associated actions are communicated to the relevant student groups and made available through the student portal. All minutes and reports from the Boards and Committees are also made available to the student body through the student portal.

External Points of Reference

2.13 ACM makes deliberate use of external reference points as an integrated component of its academic quality assurance framework. This includes data and performance benchmarks from the UK HE and FE sectors, benchmarks from collaborative partners and industry.

2.14 ACM makes scrupulous use of External Examiners in line with the awarding institution’s regulations in the monitoring of academic standards in assessment practices and standards across all Higher Education programmes. ACM utilises feedback from external moderation processes to identify areas of good practice, and to provide direct responses and actions with regards to any recommendations received.

2.15 ACM liaises with External Moderators and moderation processes in the monitoring of assessment practices and standards across all approved Further Education programmes. ACM utilises feedback from external moderation processes to identify areas of good practice, and to follow up in regards to any recommendations received.

Programme Review and Approval

2.16 ACM follows the policies and procedures of the awarding institution(s) in the formal review and approval of new programmes. All arrangements for validated/accredited programmes will be set out in the Partnership Agreement and associated Memorandum of Cooperation.

2.17 A register of current approved programmes and the related agreements is maintained by the Quality and Registry departments.

2.18 Where a programme is subject to a fixed term of validation (normally 4 or 6 years), ACM will normally undertake an interim review of the programme at the midpoint of the review cycle. The amount of incremental change that may be made over the period of validation/accreditation will be subject to the awarding body’s regulations and the Partnership Agreement and associated Memorandum of Cooperation.

2.19 ACM will work with the awarding institution to ensure that fair and reasonable programme Teach Out arrangements are implemented for programmes that are no longer offered either due to the period of validation/accreditation coming to an end, the programme being superseded by a newer (re)validated programme, or for the programme no longer being offered for operational or strategic reasons. Under these circumstances ACM will work with all students that may be impacted by programme Teach Out to ensure fair and transparent arrangements are agreed.

Programme Monitoring

2.20 ACM undertakes regular review of its programmes to ensure:

  • that academic quality and standards are maintained
  • effective implementation of approved programmes (including the curriculum, assessment strategies, programme learning outcomes, module/unit components)
  • that the programmes are current, continue to be aligned with relevant bodies of knowledge and academic rigour, and achieve the intended learning outcomes

Identifying and Sharing Areas of Good Practice

2.21 ACM provides opportunities for staff and students to identify and share areas of good practice through reporting to the standing Boards and Committees. Areas of good practice will be reviewed annually and distilled into the Annual Monitoring Reports.

Reporting and Action Planning

2.22 ACM undertakes cyclical review of its educational provision through integrated programme and module/unit reviews. Reviews are informed by student achievement data, survey data, and feedback from formal and informal channels.

Programme Review

2.23 Programme Review is normally undertaken annually, aligned with the Annual Monitoring and Self Assessment reporting cycles that are completed in conjunction with the provisions of our awarding institutions .

2.24 ACM Boards and Committees are integrated into the annual monitoring processes, providing a mechanism for staff and student consultation and input on areas of good practice and potential improvement.

2.25 Programme Reviews are normally overseen by the Dean of Education in liaison with the relevant Programme Managers.

Module/unit Review

2.26 ACM undertakes cyclical review of all modules/units of study to ensure that all components of a programme are subject to regular monitoring and review. These reviews will be informed by direct student feedback, PEQ and MEQ survey feedback, academic progression and achievement data, and other student engagement information gleaned in consultation with students, tutors, Module Leaders and Programme Managers.

2.27 Module reviews will normally be be overseen by the Programme Managers in liaison with the relevant Module Leaders and tutors.

Action Planning

2.28 ACM uses action planning as an integrated mechanism for articulating and tracking quality improvement and enhancement activity. At the Institutional level ACM maintains a:

  • QAA Review Action Plan (for Higher Education provision)
  • Educational Monitoring & Enhancement Report (EMER, for Higher Education provision)
  • Quality Improvement Plan (QIP, for Further Education provision)
  • Self Assessment Report (SAR, for Further Education provision)

2.29 Actions plans are regularly reviewed through the standing boards and committees to ensure effective monitoring of progress and periodic review of actions.

2.30 Boards and committees use Action Plans to articulate and monitor quality assurance and enhancement activity across the organisation.

  1. Responsible Parties

3.31 The policy lead is responsible for the cyclical monitoring and review of the policy in liaison with the Quality Assurance and Enhancement Manager. The Quality Assurance and Enhancement Policy lead is:

  • Head of Academic Quality and Standards

 

3.2 Decisions and appropriate actions in support of the implementation of the Policy will be authorised by the following designated staff:

  • Head of Academic Quality and Standards
  • Quality Assurance and Enhancement Manager
  • Student Services Manager
  • Executive Dean of Education
  • Academic Registrar
  • Programme Managers
  • Senior Management Team members

 

  1. Reference Points
    • Internal:
  • Admissions Policy
  • Learning, Teaching, Assessment and Attainment Policy

 

  • External:
  • Middlesex University (MDX) Regulations
  • Middlesex University (MDX) Learning and Quality Enhancement Handbook (LQEH), Section 1: An Overview of quality assurance and enhancement activity at Middlesex-University.
  • The UK Quality Code for Higher Education
  • Office for Students (OFS) B Conditions
  • UAL Awarding Body qualifications resources (Link: http://www.arts.ac.uk/about-ual/awarding-body/resources/ )
  • Further Education and Skills Inspection Handbook (Ofsted)

 

  1. Date of Approval and Next Review

Version:                         1.4

Approved on:               01 Sep 2025

Approved by:               Academic Board

Next Review:                August 2026

Download policy – POL_001_Quality Assurance and Enhancement Policy