Student Charter (Code of Conduct)

  • Author acmredux
  • Release date 30 Nov 2025

If you have a disability which makes reading this document or navigating our website difficult and you would like to receive information in an alternative format, please contact: anddegree@acm.ac.uk STUDENT CHARTER (CODE…

If you have a disability which makes reading this document or navigating our website difficult and you would like to receive information in an alternative format, please contact: anddegree@acm.ac.uk

STUDENT CHARTER (CODE OF CONDUCT)

ACM is committed to supporting students as they work towards • fulfilling their academic and personal potential. We form a community and microcosm of the creative industries to facilitate learning, within a culture based on mutual respect in which individual rights, responsibilities and diversity are respected and celebrated. The charter is a document for staff and students to reference, it does not constitute a legally binding contract, but gives an overview of how we work together to create a unique and effective environment to learning.

At all times you can expect that ACM will:

  • Ensure its employees treat students and colleagues with respect and dignity, acknowledging individual needs.
  • Support students to engage with ACM and wider creative industry.

All students should:

  • Treat staff and your fellow students with respect and dignity, acknowledging individual needs supporting them in their pursuit of excellence.
  • Respect the physical environment of ACM, including the loan and use of all facilities and equipment, respect the wider community, and behave respectfully towards the people you share your environment with.
  • Make the most of the opportunities and facilities provided by ACM and wider industry partners.

ACM will provide:

  • High quality industry-led, student-centred teaching, support, advice and guidance that adheres to the standards set down by university partners and external agencies.
  • High quality student services to support and enhance your experiences whilst studying at ACM.
  • Access to activities that will enhance your industry and personal development
  • Opportunities and support for your participation in influencing course content, development and delivery through the academic board structure and student forums.
  • Suitable access to appropriate learning facilities and equipment.
  • Wherever possible, advanced notice of changes to your timetable, cancelled classes and any re-scheduling of content.

  • Clear programme and module specifications which contain, or refer to, information about your assessment criteria; contact hours; mode of delivery; assessment and examination arrangements and regulations; academic guidance; how to access relevant support; and any professional requirements necessary.

  • Clear programme costs, the payment options and deadlines, and will provide an accurate estimate of the necessary additional costs you may incur.

  • Timetables that will take into account the restrictions on students’ time and make effective use of learning activities. We aim to ensure students have more that one learning event in a day and that any breaks between events do not exceed 3 hours.

As a student you will:

  • Take responsibility for managing your own learning: actively engaging in your studies, ensuring you spend sufficient regular time in independent study, and participate fully in learning activities.
  • Treat all ACM facilities and equipment with care and respect, informing ACM of any loss or damage in a timely manner.
  • Attend your induction and transition sessions, participate in timetabled classes and attend meetings with your tutors and academic supervisors.
  • Submit assessed work by stated deadlines and attend all examinations.
  • Engage with your elected student representatives, and provide them with feedback to enhancement of the quality of your learning and teaching, and overall experience.
  • Actively engage with the wider industry by seeking opportunities to widen your experiences.
  • Notify ACM whenever an absence is unavoidable.
  • Ensure that you make arrangements with ACM for the prompt payment of any charges made to you when requested. • Familiarise yourself with regulations at ACM and those of your relevant validating university partner and awarding bodies.
  • Be aware of and seek advice both academic and pastoral services when needed.
  • Be aware and observe the practices associated with maintaining a high standard of academic integrity.

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