Welcome to ACM Digital Induction 2022
We are super excited that you are joining us for what should be one of the most memorable journeys of your life.
Use this page to equip yourself with everything you need to know for the next academic year. We have a range of videos and helpful links for you to watch and browse, followed by a whole host of Induction and Freshers events that you can join over the next two weeks. And of course, you can follow our Social Media accounts using the links below for even more content!
By now, you should have already completed your online induction form. If you have any questions at all about filling in the form, please use the little pink button at the bottom right-hand side of the screen to connect with someone from our Applicant Advisor team who will be able to assist you.
This web page includes all the information you should need to gain an insight into the following:
- What, Who & Where is ACM
- How to complete your online induction form.
- What’s coming up & what to look forward to
- Information on your local campus community
- How to access support inside and outside of ACM
- What to expect from your studies
- How to get involved in the student council and ACM student-led societies
- What calendared events there are throughout the induction weeks
If you still have questions, why not join our Instagram Lives, Student Drop-ins or use the chat function within this page, where our enquiries team is ready to answer your questions.
We look forward to meeting you and getting this year started!
New Degree Orientation
Overview of the Creative Industries Futures BA (Hons) Degree Programme September 2022
ACM has just launched a brand new degree that will replace our BA(Hons) Music Industry Practice. For all students who originally applied for MIP, we have communicated this change to you via email and invited you to attend a webinar last week for more detail on the new course. If you were unable to attend, you can access the recording of the webinar below. (This change does not apply to students who are enrolling on our Games Degree, Diploma Courses or Masters programme.)
The following is further reading and more information about specific topics that may be useful to you during the induction period and beyond.
Each ACM campus has a unique selection of societies that were chosen by the respective campus’ students. ACM Societies is a student focused structure that offers an opportunity for socialising, project development / management & supporting a local charity.
Each Society is given the ability to do the following:
- Support a local charity to their campus
- Plan regular gatherings and activities
- Fundraise for specific events
- Plan events / external speakers for their chosen topics of interest
- Vote in a student society lead
- Plan external visits
- Develop awareness programmes for a topic linked to their society
The ACM Societies active in 2022:
- African Caribbean Society (ACS)
- Football Sociey
- Asian Apprciation Society
- Jam Society
- Gaming Society
When and where do they happen?
Each society will have its own schedule of events driven by the Society Leads. Society Leads work in collaboration with society members to arrange activities on days and times that suit member availability as best as possible.
Currently a lot of societies are looking for new leads as well as new members. If this is something that you’d like to, show your interest by completing the survey below by 16/09/22.
Show your interest in joining a society by completing the survey below by 16/09/22.
Society staff leads will reach out to you to discuss leadership options and/or confirm your membership.
For more information email firstname.lastname@example.org
What is the Student Council?
The Student Council exists to represent the voice of ACM students, promote their ideas and to advocate their views and interests. It is a democratically run space led by elected Senior Student Reps – working to represent the interests of all students, and to make sure everyone’s experience at ACM is the amazing, life changing experience it should be.
Each Campus will have an FE and a HE Student Council (with the exception of London that has HE only) which will meet monthly, and an overall ACM Student Council which will meet at least twice a year. It is a fundamentally democratic and non-political space, with all students being given equal opportunity to participate. Its role includes helping ACM to serve its students as effectively as possible and making students aware of wider issues. ACM will consult each Council when making major decisions which impact students and will work with Student Reps from all Councils for other key decisions made through the ACM governance committees.
STUDENT COUNCIL PURPOSE
The Student Council seeks to:
- Serve students, ACM and the wider community;
- Give students the opportunity to be partners in their education;
- Create a sense of responsibility and cooperation;
- Improve communication between ACM staff and students;
- Serve as a space where students can combine ideas and efforts;
- Improve student body spirit and take ownership over ACM;
- Provide students with the opportunity to learn and practice a democratic process;
- Identify and support students who want to take a leadership role at ACM;
- Organize institutional and community projects.
STUDENT COUNCIL OVERVIEW
- A dedicated Student Council is at each of ACM’s campus so that every site has a group of students who can represent them on campus-specific areas;
- The Student Council is chaired by the Senior Student Rep team, who take it in turns to be the Chair, take on leadership roles, help drive student priorities forward and play a leading role in setting up the meetings;
- The Student Council helps recruit Course Reps, nominates people for opportunities, discusses and decides on issues, and launches votes for Student Reps when needed;
- The Student Council will be responsible for the new student referendum system which means all students will get to share their opinions on new or proposed changes and student ideas with the Student Council to improve the student experience at ACM;
- The Student Council will be involved in key projects (such as helping ACM form a new policy or helping with an event). This may involve allocating and supporting specific students to help with the project/event or responding to a project as a Council.
- ACM will support Student Representatives through new Student Forums where any student can come and meet their representatives and discuss what matters to them;
- Question Time events will now be a permanent, termly activity and organised with the Student Council where student issues and concerns are put directly to ACM’s senior staff leaders;
- The Council will work together to produce an annual Student Council Report by campus and across ACM.
WHO SITS ON THE STUDENT COUNCIL?
Each campus Student Council is comprised of the following individuals:
- Approximately 1-5 HE/FE Senior Student Reps from each pathway;
- All other Course Reps;
- An Additional Needs Rep
- A Wellbeing Rep
- A Societies Rep
- A Student Communications Rep
- A Widening Participation and Access Rep
STUDENT COUNCIL MEETINGS
Each campus will have a Student Council which will meet monthly, and an overall ACM Student Council which will meet at least twice each year.
TERMS OF REFERENCE: STUDENT COUNCIL
ACM Student Council
Meets: A minimum of once a month at campus level, and twice per year group wide
Reports to: Academic Board, Student Engagement & Enhancement Committee, Curriculum Committee, Pathway Working Groups, HE/FE Student Voice Committees
- Senior Student Reps (sharing duties of Chair)
- All Course Reps
- A nominated ACM staff member (Secretary to the Committee)
- Where deemed necessary, any individual invited by the committee to discuss a specific topic/issue
- The minimum number of attendees for this committee to be quorate (having a sufficient number of members present to conduct the meeting) will be a minimum of 50% of the membership.
What is it
The Student Council exists to represent the voice of ACM students, promote their ideas and to advocate their views and interests. It is a democratically run space led by elected Senior Student Reps – working to represent the interests of all students, and to make sure everyone’s experience at ACM is the amazing, life changing experience it should be.
How often do you meet
Each Campus will have a Student Council which will meet monthly, and an overall ACM Student Council which will meet at least twice a year. It is a fundamentally democratic and non-political space, with all students being given equal opportunity to participate. Its role includes helping ACM to serve its students as effectively as possible and making students aware of wider issues. ACM will consult each Council when making major decisions which impact students and will work with Student Reps from all Councils for other key decisions made through the ACM governance committees.
What training & experience is needed
You do not need any prior experience or training to become a Student Representative and join the student council.
All that you need is to
- Commit to gathering the views and opinions of your peers
- Provide constructive feedback to AC
- Support and promote initiatives that drive student experience
How do I sign up
Do you think you have what it takes to be the voice for students? If so, please download and complete the Student Representative application form.
All applications must be completed and submitted by 23/09/2022. Submit any questions to email@example.com.
If you’d like to know more, click HERE to read the official Course Representative job description.
Mid Module Review
Module Evaluation Questionnaires (MEQs)
Your Module Evaluation Questionnaires are one of the ways that we get to hear your views about your course.
This feedback that you provide means that we can make improvements and adjustments for the module moving forward.
Module evaluation questionnaires are usually stored on Canvas and you will be prompted by your Module Tutors once it is time to complete them.
You may be asked questions such as:
- What have been the good aspects or features of this module?
- Were the assessment briefs and learning outcomes clear?
- How satisfied are you with the quality of the module?
Remember, you don’t need to wait until the end of the module to give feedback. You can always check-in with your module tutors during the course.
You can contact Student Services through a wide range of avenues such as:
Telephone: 01483 500 845
Drop in: Students can drop in and visit the Student Services Hub to speak to a member of the team between 9am – 5pm, Monday – Friday.
Student Services is a visible presence on each campus and our Student Services Teams are on hand to assist and advise you on a diverse range of issues that can include:
- How to register with a local GP or dentist
- Managing the transition from home to student life
- Being separated from family and friends
- Networking to make new friends and contacts
- Improving confidence and motivation
- Balancing study with employment or being a parent/carer
- Handling stress, anxiety, sleeping or eating difficulties
- Financial advice and support – managing money, budgeting, travel bursaries and applying for student hardship loans.
- General information on health and wellbeing
- Referrals to internal and external support services
- Careers advice and guidance and support with writing CV’s or completing job applications
- Council tax/ proof of address/ proof of attendance letters
- Lost property
As part of our commitment to ensuring that we meet the mental health and wellbeing needs of our students we have developed a partnership with ‘Together All’.
This is a universal service and all of our students have access. Students will be able to register for an account using their ACM email address and have access to this service.
‘Together All’ is a free, anonymous and non-judgemental online environment supporting your mental health and wellbeing. The service offers support for a wide range of issues, including:
- Relationship problems
- Lifestyle challenges.
The service provides 24/7 online peer and professional support from trained counsellors. ‘Together All’ provides a safe space online to get things off your chest, explore your feelings and learn how to improve and self-manage your mental health and wellbeing.
ACM students can sign up to ‘Together All’ here:
Specialist Support Services at ACM – Wellbeing Advisors/ Mentors and Counselling Services
Students can be referred to Specialist Support Services at ACM to support them during their studies.
We have Specialist Support Services in the form of Wellbeing Coaches/ Mentors and Counselling Services at each of our campuses.
These sessions will provide individual short-term interventions for students where they can discuss issues that are troubling them in a safe, supported and confidential environment.
We offer this service free of charge for all current ACM students.
Our Wellbeing Coaches/ Mentors can offer practical help and specialist support for the following areas:
- Improving lifestyle choices (including substance misuse and addiction issues)
- Life coaching
- Strategies to help cope with anxiety (including performance anxiety).
These services are referral based and students who would like to access Specialist Support Services would need to speak to a member of the Student Services Team.
In addition to Wellbeing Coaches/ Mentors, our students also have access to Counselling Services at each of our campuses.
Following an appointment with one of our Student Services Team, individuals can be referred to a Wellbeing Coach/ Mentor or qualified Counsellor for Specialist Services support.
Wellbeing Coaches/ Mentors
Programme of up to 6 sessions
Programme of up to 6 sessions
Please note that the number of individual sessions offered will be based upon need and therefore some students may not require access to the maximum number of sessions available to them.
Email firstname.lastname@example.org to request an appointment with a Student Support officer to discuss whether counselling may be the right form of support for you.
There may be a waiting list but we can offer interim wellbeing support from our team or signpost you to an external agency so that you are not left without support when you may really need it.
Your GP is also able to refer you to a NHS counsellor, so it may be worth a visit to your local doctor. If you are not signed up to a doctor’s surgery locally, we can help you to do this.
Should you have a concern about yours or another person’s wellbeing, please contact the ACM Safeguarding team by emailing email@example.com or calling 01483 910197.
Not sure who to talk to? Student Services provide a SAFE SPACE on all campuses, hit the Help Button on myACM or email firstname.lastname@example.org for more information.
ASK FOR ANGELA
When struggling on campus just “Ask for Angela” at any reception or student hub and you’ll be escorted to a safe space where a member of the ACM Student Services team will support you.
To safeguard all our students, staff & visitors we ask that you wear your Lanyards / ID cards visibly around your neck at all times.
YOUR SAFETY MATTERS
If something doesn’t seem right or you’re concerned for yours or another persons safety, please report this immediately to ACM reception or Student Hub.
Pastoral Services Information
What is Pastoral Services?
It is a service available to all students to access at any time during their studies where referral is not required. The aim of Pastoral Services is to equip students with a knowledge base that will support them pastorally and teach life skills beneficial to everyday life. Students can access information via a number of communication avenues.
Our approaches include:
- Social Media Campaigns
- Topic Specific Web Link
- Educational Presentations
- Canvas Modules and Assessments
- Educational Videos
- Wellbeing and Awareness Weeks
- Visiting Speakers
Topics covered through this service are designed to underpin Personal, Social, Health and Economic education that will benefit our students whilst studying at ACM but also thereafter. It is a service designed to align with the Academy of Contemporary Music’s Vision, Mission & Values:
Universal Services is a structure that seeks to promote widening participation, understanding of personal and emotional wellbeing and to equip students of ACM with the necessary life skills that will support them in the future. This is achieved within the current structures and frameworks of ACM and it is made up of four sections; Education, Events, Resources & External Support.
Education & Resources
We deliver the ACM Pastoral Educational Program throughout the academic year. This program is focused on equipping students with a knowledge base that will benefit them throughout life through the development of personal, social, health and economic education. As part of the program we provide resources on specific topics via various media formats to maximise student engagement and we develop self help guides that students can access throughout their academic journey.
Events & External Support
We encourage student participation by signposting internal and external events, providing space for a visible presence of local and national charities / organisations and hosting campus wellbeing awareness days / weeks. This enables the students to benefit from a range of support throughout their studies which will aim to support their journey of self discovery, feelings of belonging and enriching their student experience whilst studying at ACM.
Pastoral Development Education
The key focus of this program is to provide our students with support throughout their educational journey for the following topics:
- Government Contest Strategy – Prevent Education & Promoting British Values
- Substance Misuse
- Sex and Relationship
- Healthy Lifestyles
- Equality and Diversity
- Economic Wellbeing and Financial Capability
- Emotional Wellbeing and Mental Health
- Global Warming
- Bullying and Discrimination
- Faith & Belief
- Renting or Buying Accommodation
The above topics are delivered through a variety of platforms:
- Pastoral Education Timetabled Presentations / Workshops by internal and external speakers
- Events, Awareness & Wellbeing Days / Weeks
- Topic specific Canvas Modules
- Resources – QR Codes, Web Links, Videos & Posters
- Visible presence of local charities and organisations on campus
Students of Further Education have the topics presented during timetabled lessons, this is as a result of Personal, Social, Health and Economic education (PSHE) becoming ‘an important and necessary part of all students’ education throughout the country, PSHE education is compulsory in independent educational establishments from 2020.
Students of Higher Education are given the opportunity to attend workshops of the same presentations so as not to interfere with their timetabled lessons.
The Pastoral Development Education forms one part of a structure associated with Universal Services.
ACM Helpful Information Web Links
ACM recognises our moral and statutory responsibility to safeguard and promote the welfare of all that are associated with ACM.
Safeguarding is a priority at ACM and promoting the wellbeing and welfare of our community is at the heart of everything that we do.
We will endeavour to provide a safe and welcoming environment where students, staff and visitors feel safe respected and valued.
We will be alert to the signs of abuse and neglect and will follow our policies and procedures to ensure that everyone receives effective support and protection from harm.
Who are the ACM Safeguarding Team?
What is Safeguarding?
Safeguarding is a term used in the United Kingdom and Ireland to denote measures to protect the health, well-being and human rights of individuals, which allow everyone to live free from abuse, harm and neglect.
What constitutes a Safeguarding Concern?
A safeguarding concern is when you are worried about the safety or well-being of a child or adult because of something seen or heard, or information which has been given to you.
A safeguarding concern can also involve an Education and Employers representative, or a representative from another organisation, endangering the safety or wellbeing of others, for example, by not following the code of conduct.
What constitutes abuse?
In order to fully understand safeguarding and the role it plays, it is important to know what constitutes abuse.
It can be verbal, physical, sexual, emotional, financial or even neglect and can lead to the victim being hurt, upset, frightened or manipulated into doing something they know is wrong or do not want to do.
Another issue is that the person subjected to the abuse may find it hard to report the matter.
We take confidentiality very seriously at ACM.
Any information you provide to us with regards to safeguarding or wellbeing will be treated as confidential unless there are significant concerns regarding you or someone else being at risk of harm.
Safeguarding and wellbeing concerns are managed with the highest levels of sensitivity and professionalism.
Therefore where information needs to be shared, it will be done so to support you and on a need to know basis, in accordance with relevant guidance and legislation by the Safeguarding Team.
What should I do if I have a concern?
If you have any concerns please report this to our Safeguarding Team.
You can do this in a wide variety of ways:
- In person: Pop to one of receptions and ask someone to contact a member of the safeguarding team for you
- Calling: 01483 910197
- Emailing: email@example.com
Safeguarding is of the utmost importance to us. If you have any concerns that anyone on our campuses is being harmed or is at risk of harm, or if you receive a disclosure, you must contact a member of the safeguarding team immediately.
What should I do if I have a concern about a member of ACM staff or volunteer?
All concerns that relate to a member of staff should be directed to the safeguarding team by using one of the contact avenues detailed above.
What should I do if my concern is about the Designated Safeguarding Lead or a member of the safeguarding team?
These concerns can be escalated to the ACM Executive Team. You can request their contact details via any ACM reception.
Should you wish to contact someone other than staff associated with ACM then you should contact your campus Local Authority Designated Officers (LADO):
ACM Guildford – 0300 470 9100
ACM Clapham – 0121 675 1669
ACM Birmingham – 0208 871 7440
- Identify who the Designated Safeguarding Lead is on campus
- Understand who the wider safeguarding team are
- Report any issues or concerns to the safeguarding team
- You can contact the team by emailing – firstname.lastname@example.org
- Keep yourself safe at all times
Safeguard Yourself & Others
- Implement professional boundaries and following good/positive working practice
- Password protect your laptop / PC / Mac / mobile phone
Remember It Could Happen To Anyone
- ALL individuals, no matter what background can suffer from any type of abuse and that an abuser is often known to them
Do NOT Investigate concerns yourself
- Do not try and resolve any safeguarding concern yourself this is the role of the Safeguarding Team
Do NOT Follow Poor Practice
- Do not speculate or make negative comments
- Do not keep concerns about others to yourself, only inform the appropriate team (safeguarding team)
- Do not delay in reporting the disclosure to the Safeguarding team.
- Do not ask leading or probing questions
Never Make Promises
- YOU have a duty of care to report any safeguarding concerns to the safeguarding team if anyone is at risk of harm or if you have concerns regarding their welfare.
- If you are in any doubt report straight to the DSL or wider safeguarding team
Types of Abuse
The Care Act recognises 10 categories of abuse that may be experienced by adults.
This covers a wide range of behaviour, but it can be broadly defined as neglecting to care for one’s personal hygiene, health, or surroundings. An example of self-neglect is behaviour such as hoarding.
This encompasses slavery, human trafficking, forced labour, and domestic servitude.
This includes psychological, physical, sexual, financial, and emotional abuse perpetrated by anyone within a person’s family. It also includes so-called “honour” based violence.
Discrimination is abuse that centres on a difference or perceived difference, particularly with respect to race, gender, disability, or any of the protected characteristics of the Equality Act.
This includes neglect and poor care practice within an institution or specific care setting, such as a hospital or care home, or in relation to care provided in one’s own home. Organisational abuse can range from one off incidents to ongoing ill-treatment. It can be through neglect or poor professional practice as a result of the structure, policies, processes and practices within an organisation.
This includes hitting, slapping, pushing, kicking, restraint, and misuse of medication. It can also include inappropriate sanctions.
This includes rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography or witnessing sexual acts, indecent exposure and sexual assault, or sexual acts to which the adult has not consented, or was pressured into consenting.
Financial or Material
This includes theft, fraud, internet scamming, and coercion in relation to an adult’s financial affairs or arrangements, including in connection with wills, property, inheritance or financial transactions. It can also include the misuse or misappropriation of property, possessions, or benefits.
Neglect and Acts of Omission
This includes ignoring medical or physical care needs and failing to provide access to appropriate health social care or educational services. It also includes the withdrawing of the necessities of life, including medication, adequate nutrition, and heating.
Emotional or Psychological
This includes threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, isolation, or withdrawal from services or supportive networks.
Four Additional Types of Harm
There are four additional types of harm that are not included in The Care Act, but they are also relevant to safeguarding adults:
Cyber bullying occurs when someone repeatedly makes fun of another person online, or repeatedly picks on another person through emails or text messages. It can also involve using online forums with the intention of harming, damaging, humiliating, or isolating another person. It includes various different types of bullying, including racist bullying, homophobic bullying, or bullying related to special education needs and disabilities. The main difference is that, instead of the perpetrator carrying out the bullying face-to-face, they use technology as a means to do it.
This is a term used to describe a marriage in which one or both of the parties are married without their consent or against their will. A forced marriage differs from an arranged marriage, in which both parties consent to the assistance of a third party in identifying a spouse. The Anti-Social Behaviour, Crime and Policing Act 2014 make it a criminal offence to force someone to marry.
A “mate crime” is when “vulnerable people are befriending by members of the community who go on to exploit and take advantage of them” (Safety Network Project, ARC). It may not be an illegal act, but it still has a negative effect on the individual. A mate crime is carried out by someone the adult knows, and it often happens in private. In recent years there have been a number of Serious Care Reviews relating to people with a learning disability who were seriously harmed, or even murdered, by people who purported to be their friend.
The aim of radicalisation is to inspire new recruits, embed extreme views and persuade vulnerable individuals to the legitimacy of a cause. This may be direct through a relationship, or through social media.
The towns surrounding our campuses are generally a safe place to be, however, you need to be aware of some situations that may put you at risk and what you can do to try to avoid them.
ACM wants your studies here to be an enjoyable experience.
Insuring Your Belongings
One of the first things you should do before arriving to study at ACM is to insure your belongings.
Looking After Your Belongings
– Do not leave valuable belongings on show;
– Do not carry around your PIN numbers;
– Put your name and postcode on all personal belongings (ultra violet pen);
– Make sure when you leave your accommodation that you lock up securely, don’t expect others to do it;
– If you live in a shared house – you can ask your landlord if they are happy for you to put a lock on your door;
– Bikes – you need to make sure that you lock your bike with secure padlocks, including all wheels.
Safety When Out & About
– When you first move into your accommodation it is a good idea to look for safe and suitable routes to college, shops and frequent place you may visit. Look for routes that are well lit and busy;
– Walk on pavements;
– If you are returning home late at night use public transport. If you do walk home, make sure it is with a group, do not leave each other at any point and ensure that you do not take short-cuts;
– Never carry large amounts of cash on you;
– Carry a personal alarm when walking alone;
– Avoid confrontation – walk away if being provoked or hassled;
– You do not know what your attacker may be carrying. Your safety is more important than property
– Be aware of who is around you at the cash point;
– When using a mobile phone in public be brief and try to hide it (otherwise you could be making yourself vulnerable to attack); If your phone is stolen, call your network to immobilise it;
– Have your keys ready well before you reach your home or car;
– Carry your bag over your shoulder and close to your body; if someone grabs it, let go;
– When going out alone always tell someone where you are going;
– If you think you are being followed, cross the road and try to get to a shop, restaurant or somewhere you can alert somebody;
When Using Buses, Trains & Taxis
– Try not to wait alone at bus stops. If travelling on a double-decker bus sit downstairs or where the driver can see you especially when travelling alone at night;
– If travelling on a train, do not sit alone in an empty carriage;
– To remain safe, do not listen to ipods, personal stereos etc on a loud volume whilst travelling as they will prevent you from hearing what is going on around you;
– Always remember when travelling late to check the last bus or train to avoid being stranded;
– Make sure any taxi you use has an official plate attached before you get in;
– Do not get in taxis that stop you in the street as they may not be official drivers. They may be cheaper but they are not safe;
– Agree the fare before your journey commences;
– When travelling alone in the taxi, always sit in the back;
– Do not give out any personal details to the driver;
– Have your money ready before you leave the taxi;
– When you are out drinking, ensure that you keep your drink with you at all times;
– Remember, when you are drinking you may let your defences down so be aware of your surroundings;
– If you are drinking, do not drive. Remember you can still be over the limit the next day;
– Drink plenty of non-alcoholic fluids between alcoholic drinks.
– Be careful and vigilant when using the internet;
– Do not disclose information on social media or other forums.
How to Report a Crime
In an emergency where there is danger to life or a crime has been committed, please contact the police, fire brigade or ambulance by dialling 999 from any telephone.
REMEMBER – USE IN AN EMERGENCY ONLY
To report a non-emergency crime, call your local police station using the 101 service
Crimestoppers can be called anonymously with information about crimes and criminals – 0800 555 111.
ACM Safeguarding Summary
ACM takes safeguarding of everyone associated with our university very seriously. Should you have a concern for anyone’s wellbeing or welfare you should report this immediately to our safeguarding team.
For more information on safety and security of our campuses please contact your campus student hub or reception.
Additional Needs and Disabilities
Additional Needs and Disabilities
Our Additional Needs and Disabilities (AND) Department provides a friendly and accessible service to assist all students with a learning disability, specific learning difficulty, mental health condition, physical impairment or health condition.
Students are encouraged to disclose any additional need on entry through the application process, or prior to application. This is to ensure that we are able to provide early advice and support.
Where an additional need arises during studies, students are encouraged to disclose these as soon as possible by contacting the Additional Needs and Disabilities Department.
If you are studying on one of our further education courses (diplomas) you can help in a variety of ways.
We can discreetly share information about your additional needs with your tutors. This will enable them to support you in class and throughout your studies.
We can ensure your assessments take into consideration your additional needs by making reasonable adjustments. This may include extended deadlines or extra time.
Exam Access Arrangements
If you are retaking your GCSE English and/or maths you may be entitled to access arrangements e.g extra time, scribe, reader, separate room etc.
Our SENCO will coordinate support for students with SEN and additional needs and liaise with parents/carers, tutors and other professionals to meet the individual needs of learners.
Learning Support Officer
Our Learning Support Officer is available to provide advice and support. They will monitor your progress and arrange regular check-ins.
Learning Support Assistants
Learning Support Assistants provide 1:1 support to students with significant learning barriers. These staff are normally allocated to a specific student but are sometimes placed in classes needing additional support.
Students who are studying a higher education course (degree) are encouraged to apply for the Disabled Students Allowance (DSA), if they have an additional need.
DSA is a government allowance which can help to fund additional support and cover some eligible expenses that students face as a direct result of a disability or specific learning difficulty. You do not need to pay DSA back.
The application process can be done online through your online Student Finance account, selecting the option to apply for additional support. ACM’s Disability Support Officer can help you to apply. For more information go to www.yourdsa.com or https://www.gov.uk/disabled-students-allowances-dsas
To show that you qualify for DSA you will need to provide evidence that you have:
- A disability,
- Medical condition,
- Sensory impairment,
- Physical disability,
- Mental health condition,
- A specific learning difficulty (such as dyslexia) which affects your ability to study.
This can be in the form of a doctor’s letter or proof of a diagnostic assessment.
Once your application for Disabled Students’ Allowances (DSA) has been accepted you will need to book a Study Needs Assessment. The assessor will discuss what support, resources, equipment might be available. This could include:
- 1:1 Study skills tutors
- Adaptive software
- Printing costs
- Travel allowance
- Accomodation top up
ACM offers remote DSA study skills and mentoring to all three campuses but face to face appointments in Guildford. At Birmingham and London face to face support may be offered by an outside agency, also arranged through your DSA. If you think you may benefit from DSA please do not hesitate to get in touch with the AND department who will help you with your application.
Following the disclosure of additional needs, the Additional Needs and Disability Department arranges and puts into place necessary reasonable adjustments for students during their time at ACM. An example of this is making sure that assignments are not marked down for spelling and grammar for dyslexia students.
Most students with identified additional needs will be entitled to receive reasonable adjustments such as additional support or adjustments to examinations such as extra time.
Screening for Dyslexia
All students have access to online dyslexia screening. This is an easy way to find out whether you have traits of dyslexia and whether you need a full dyslexia assessment.
Since 2020 ACM have been committed to paying for and organising full dyslexia assessments, where a student is eligible. We recognise that an official diagnosis can provide the necessary evidence to access additional support.
“Worked on – so much, just so much. To go from where I was to where I am now that’s been the biggest thing. You helped me to work through the worst of times” Christian
“The best thing is picking up on my dyslexia and dyspraxia. And realising I am intelligent” Georgie
“I just want to say I am so grateful to you for everything you helped me with. I enjoyed our 1 to 1 talks not just about assignments but also just normal everyday stuff. I hope I pass my assignments but even if I don’t I would never have made it this far without your help.” Will
All the staff at the Additional Needs and Disability Department are there to help you with every step of your educational journey. If you’d like our assistance, please contact one of our team via the details below:
Tel: 01483 500 800
In times of crisis or distress please call the crisis line between 5pm and 9am
Monday to Friday, with 24-hour cover at weekends, including Bank Holidays.
If the lines are engaged your call will be diverted to an answer-phone which will enable you to leave your contact details: someone will call you back within 30 minutes.
In weekday office hours your call will be directed to your area’s respective day time Community Mental Health Team Service who can provide support and undertake a crisis screening assessment role.
Call: 0300 456 83 42
CYP Haven, Guildford (under18’s)
The CYP Haven is a safe space where you can talk about worries and mental health in a confidential, friendly and supportive environment. It’s also where you can have your voice heard. If you need someone to advocate for you about an issue you are having, why not speak to the Children’s RightsWorker? They Will help you.
Monday – 4pm – 8:30pm
Wednesday – 4pm – 8:30pm
Sunday – 12pm – 6pm
Address: 7 Ward Street, Guildford, GU1 4LH
Please note: The CYP Haven phone is not a crisis line. It will only be answered during session times if a member of staff is available.
Call or text us on 0737 9493941 Website: www.cyphaven.net/home/guild
Café Open 365 days a year from 6pm-11pm Part of the same organisation as Oakleaf, this evening crisis drop-in for over18’s with mental health problems is based in Guildford.
They Have mental health professionals and counsellors available. The psychiatric nurse on staff can assess an individual and facilitate emergency support at A&E if required.
Call: 07919 541 420 (for Outreach Worker provided by Catalyst)
Website: www.oakleaf-enterprise.org/ safe-haven-in-guildford/
Address: 101Walnut Tree Close, Guildford GU1 4UQ
Local Sexual Health Clinic
Address: Buryfields Sexual Health Clinic 61 Bury Fields, Lawn Road, Guildford, GU2 4AX Call: 020 3317 5252
Provides emotional support for people, 365 days a year.
They Allow you to talk about feelings of distress and despair and are confidential. Their support is non judgmental.
Guildford Samaritans office: 69 Woodbridge Road, Guildford GU1 4RD
Call: 116 123 (freephone, 24 hours a day,7 days a week)
Part of the same organisation as Oakleaf, Catalyst (formerly SAdAS)is a non-profit organisation working with people who are dealing with issues stemming from drug and alcohol misuse and mental health – including housing, involvement with criminal justice, relationships with family and friends and getting back into work.
Their Reach out Counselling Service Is a Big Lottery funded service throughout Surrey Which offers up to 12 weeks of free counselling to people struggling with substance misuse issues.
Address: 14 Jenner Road, Guildford, Surrey, GU1 3PL
Call: 01483 590 150 Text: 07909 631 623
Surrey Young People’s Substance Misuse Service is a country-wide treatment service for young people aged 11 to 21 years old, with extra help for care leavers and those with learning difficulties up to the age of 25.
Tel: 0800 622 6662 (referral/ crisis line)
Text: 07595 088 388 Email: email@example.com
Website: www.catch-22.org.uk/services/ surrey-young-peoples-substance-mis-use- service/
Surrey Youth Counselling
Offering 6 sessions of free confidential counselling to young people age 12-24. They encourage self-referrals.
Call: 0345 600 2516 (24-hour answer phone) or 07827 992764 during office hours.
Address: The Jarvis Centre, 60 Stoughton Road, Guildford GU1 1LJ
Tel: 0345 600 2516
Tel: 07827 992 764
Rape and Sexual Abuse Support Centre (RASASC) is based in Guildford. Helplines are staffed by women for males and females of any age, 7.30pm-9.30pm every night except Saturdays and Bank Holidays.
All services are confidential. They provide face to face counselling for over16’s.
Tel: 01483 546 400
Tel: 0800 0288 022 (freephone)
Guildford Citizens Advice Bureau
The CAB help people to resolve their legal, money and other problems by providing free, independent and confidential advice
Call: 01483 576699
Citizens Advice Mental Health Project
If you have a mental health condition, CAB provide appointments at their Haydon Place office with a specialist advisor covering all advice areas. To use this service you do not need to be connected with any formal mental health service and you can self-refer. Referrals and appointments for this service can be made by calling the Mental Health Project on: 01483 230 846
Located at St Clare’s, Park Barn, the New Hope Centre, Bellfields and in Merrow (at the Bushy Hill CommunityCentre). Set up to provide temporary help for individuals and families in the Guildford area who are in need. Food parcels are given in exchange for a food voucher granted by various agencies such as the Citizens AdviceBureau, Social Services, council etc. to those experiencing short term financial difficulties.
Citizens Advice Bureau
A free, confidential, independent and impartial advice service on a range of issues facing anyone living in Birmingham, such as benefits, housing, work, health and disability.
Southwark Wellbeing Hub
Service providing information and support to anyone living in the area who is worried about their wellbeing, or that of someone close to them.
Address: Thames Reach Employment Academy, 29 Peckham Road, London, SE5 8UA
Call: 0203 751 9684
Faces in Focus
Advice, information, support and counselling for young people aged 16-25 years old.
Address: 102 Harper Road, London SE1 6AQ
Tel: 020 7403 2444
Fax: 020 7207 2982
Youth Access Advice and free information network for young people.
Address: 1-2 Taylors Yard, 67 Alderbrook Road London, SW12 8AD
Call: 020 8772 9900
The Awareness Centre
The Awareness Centre Local counselling and psychotherapy business, offering low cost services for those on a lower income.
Address: 41 Abbeville Road, London, SW49JX
Call: 020 8673 4545
Forward Thinking Birmingham
A mental health service for 0-25 yr olds, offering 24/7 access to support. Anxiety, depression, psychosis, eating disorders, learning difficulties.
Drop in centre, called Pause: 21 Digbeth, Birmingham, B5 6BJ.
Monday, Tuesday, Thursday, Friday: 10am – 6pm
Wednesday: 12pm – 8pm
Saturday and Sunday: 11am – 4pm
Phone: 0300 300 0099
Birmingham Mind is the largest independent mental health charity providing services in and beyond the City of Birmingham’s boundaries. Mind promotes wellbeing and recovery, providing high quality support and challenging the stigma of mental distress.
Phone: 0121 608 8001
Wellbeing Hub Phone: Monday-Friday 9am – 5pm
Autism West Midlands
There are more than half a million people in the UK living with autism, an invisible and misunderstood disability. 60,000 live in the West Midlands. Supporting people with autism and their families to live as independently as possible, finding a job, training for parents and professionals, activities and events etc.
Phone: 0121 450 7582
Birmingham Adult Dyslexia Group
badg is one of the earliest, largest and longest running adult self-help groups in Europe. badg members meet once a month, funding permitting on an evening, and every Tuesday and Friday during the day. badg’s main aims are to help Text Disabled and Dyslexics emotionally and socially. badg are also involved in informing people of the real issues of dyslexia, which are short-term memory and the positive attributes of dyslexics and not the negatives reading, writing and arithmetic.
Mobile: 0798 605 4301
Office Phone: 0121 464 0716
Umbrella Sexual Health Service provide free, confidential help and advice including free contraception, pregnancy, STI and HIV testing, psychosexual and sexual abuse counselling. Several walk-in clinics and pharmacies locally.
Phone: 0121 237 5700
Contact by phone or email, or attend the centre during opening hours 8am to 9pm Monday to Friday 11.30am to 7pm Saturday and Sunday
Address: Birmingham LGBT Centre, 38/40 Holloway Circus Birmingham, B1 1EQ
Phone: 0121 643 0821
Email: firstname.lastname@example.org www.blgbt.org
Pathways Support Services
A service that supports young people throughout the whole, potentially stressful and daunting process of moving from care to independent living. Guidance to young adults between the ages of 16-21 including those with mental health issues.
Phone: 0121 233 4188
Help after crime
Free and confidential support to help you move beyond the impact of crime.
Phone: 08 08 16 89 111 (free supportline)
West Midlands Victim Support Team: 0300 303 1977
How to Guides
- Your ACM email address and password
Your ACM email address and password were sent to your personal email address. Search your personal email for ‘Your my.ACM Email Address’ to find it.
If you are experiencing problems with your ACM email, or did not receive the details, contact email@example.com.
- Download the recommended apps
For the best online experience, we recommend using a desktop or laptop computer. Important features that you will need are limited on mobile devices.
Download the below apps to your computer and mobile device.
- Bookmark these sites
|Canvas||https://acm.instructure.com||Where all your lesson content, assessment and online engagement is stored.
Contains links to Digital Library resources.
|Gmail||https://www.gmail.com||Use your ACM email address to log in.|
|ACM Help & FAQs||https://help.acm.ac.uk||See if there’s already an answer to your question here.|
|CelCat||https://timetable.acm.ac.uk/calendar||Where to view your timetable|
|myACM||https://my.acm.ac.uk||For room bookings|
- Log into your ACM Email account
Using Google Chrome,
- Go to gmail.com
- Sign in using your ACM email address and password
- Follow the instructions to change your password when prompted
- Add two-factor authentication by following the on-screen instructions
If you are experiencing problems with your email account, contact firstname.lastname@example.org.
|NOTE: Log out of all other Gmail accounts.
You will not be able to access ACM resources with an account that does not end in @my.acm.ac.uk
- Log into Canvas
Using Google Chrome,
- Go to https://acm.instructure.com
- Select ‘Student Login’ password
- Sign in with your ACM Email account (if asked)
- You will then see the Canvas Dashboard
|NOTE: Log out of all other Gmail accounts.
You will not be able to access ACM resources with an account that does not end in @my.acm.ac.uk
The Digital Education team can help you with the following learning technologies at ACM:
- Give training and guidance to help you successfully navigate and interact with your course content
- Provide assistance in making sure you are enrolled in the right modules
- Support you in setting up your account and offer training on how to join meetings and use the Zoom meeting controls
- Point you in the right direction if you can’t find your meeting links
- Help you audio set up
- Ensure all your course video content is in one manageable location
- Give training and guidance to help you record and upload video content
When to expect them
Assessments are due to happen in Week 6 of the relevant study block.
Who to contact
Please contact the Assessment Team via email using email@example.com for questions or concerns regarding your summative assessments.
What platform do I use
For summative, on-site assessments, you will be allocated a date, time and room and this information will be available on the Assessment Module in Canvas.
For summative, submission-based assessments, the assessment portals will be available on the Assessment Module in Canvas.
Due to social distancing restrictions we have had to change the way we use our facilities and how we navigate around the campuses. If you have any specific accessibility requirements please contact the Additional Needs and Disabilities (AND) Department, who will be able to assist you.
For diploma enquiries please contact:
Telephone No. 01483 501 211
For degree enquiries please contact:
Telephone No. 01483 501 241
FE Frequently Asked Questions
How many units are there on the Game Development Diploma / Extended Diploma?
Diploma students will complete 3 UAL core units over the year. Extended Diploma students will complete a further 3 UAL units. On top of this, ACMs support units and blended learning units run alongside, meaning that a student will typically be in class around 17.5 hours a week – with independent study, tutorials, online workshops and masterclasses designed to provide an immersive experience.
How many units are there on the Diploma / Extended Diploma?
Level 2 and Diploma students will complete 8 UAL core units over the year. Extended Diploma students will complete a further 5 UAL units (units 9-13) . On top of this, ACMs support units and blended learning units run alongside, meaning that a student will typically be in class around 17.5 hours a week – with independent study, tutorials, rehearsals, recording sessions, online workshops and masterclasses designed to provide an immersive experience.
How do Games projects count towards my qualification?
There are 4 Game Development Diploma projects run over the course of the academic year – two in Term 1, one in Term 2, followed by a larger project delivered in term 3. The first three help us assess the learning outcomes of UAL units 1-2 and must be passed to complete the qualification. The final project will be used to assess Unit 3 and will be externally verified, directly impacting upon the qualification grade awarded by UAL (Pass, Merit, Distinction).
There are 3 Extended Diploma projects run over the course of the academic year – two in Term 1, one in Term 2, followed by a final project delivered in term 3. As with the Diploma all projects must be completed, but the final project is externally verified and directly decides the qualification graded awarded by UAL (Pass, High Pass, Merit, High Merit, Distinction)
How do projects count towards my qualification?
There are 5 Diploma projects run over the course of the academic year – two each in Terms 1 and 2, followed by a larger project delivered in term 3. The first four help us assess the learning outcomes of UAL units 1-7 and must be passed to complete the qualification. The final project will be used to assess Unit 8 and will be externally verified, directly impacting upon the qualification grade awarded by UAL (Pass, Merit, Distinction)
There are 5 Extended Diploma projects run over the course of the academic year – two each in Terms 1 and 2, followed by a final project delivered in term 3. As with the Diploma all projects must be completed, but the final projects ED4 and ED5 that cover Units 12-13 are externally verified and directly decide the qualification graded awarded by UAL (Pass, High Pass, Merit, High Merit, Distinction)
What is the difference between core units, support units and blended learning units?
The core modules are the ones ACM delivers in line with the UAL specification. The support units are designed to further enhance student’s development as music or games professionals and provide workshop experiences, whilst the blended learning units are designed to provide continuous development both in person and online, via Canvas.
I didn’t submit my project work on time – what do I do?
Let a member of the diploma team know as soon as possible, your lead tutor should be your first point of contact with this – even better, please speak to us prior to submission if you know you are experiencing difficulty with deadlines. There will be a late submission window on all project submissions, and then a resubmission opportunity – so it is important not to panic, but equally it is important to communicate and find a way to complete the work in a constructive manner.
What is ACM’s expectation for attendance?
ACM’s expectation is unsurprisingly 100% – we hope that students will engage with the course as much as they can. However, life does sometimes throw us all curveballs, so we do understand that this may not be feasible for every student. As a guide, we are concerned about students who fall below a 90% attendance threshold, but will also look at the patterns of attendance, take illness or long term health or personal issues into consideration and find a way to keep students engaged wherever possible. If attendance falls below an acceptable level, our engagement team may insist on a study plan being introduced and upheld, and continuous absence from scheduled classes will lead to action with serious implications and may result in students receiving a notice of withdrawal from the course (subject to appeal)
I want to change pathways on Diploma – how do I go about this?
You will need to contact us in the first instance. We will then assess the situation and help facilitate a move if it is deemed appropriate. There are a few administrative elements to complete, and we may recommend delaying a move to a more convenient point in the academic calendar.
Why does my parent/carer get emails about my diploma progress?
The vast majority of our students are under the age of 19, so it is good practice to keep parents informed – but beyond that, we would like to encourage a culture where parents, students and staff are part of the learning journey and can proactively help us solve potential problems, as well as celebrate achievements.
Do students have to attend parent’s evenings?
No, it is entirely at the student / parent’s discretion – however, ACM encourages it.
My voice feels tired / unhealthy and I don’t think I should sing – what do I have to do to be exempt from in-class activities?
If your vocal health is of concern, students should raise it with their vocal tutor via email at least 24 hours prior to the lesson starting. A quick evaluation of vocal health will be made and your tutors will consider signing you off from singing for a period – with the situation reviewed again within an agreed timeframe. Please note that without authorisation, vocal students are expected to take part in class activity
I am planning on continuing my studies at ACM after I finish – how do I apply for a place on the degree?
You can apply internally, as we do not need to go through UCAS in this instance. Please speak to a member of staff for more details. However, we will be looking at the UCAS process in term 1 and will help all students with creating personal statements as well as developing other transferable skills, so no matter what your plans are going forward, ACM is there to help.
I am gigging / recording / writing / developing / designing / drawing a lot outside of ACM – can this work count towards my qualification?
In terms of practical assessments, no – diploma projects need to be completed in line with the assessment briefs set by ACM. But external work experiences, live performances and research visits can form a very useful part of the project development and research phases – talk to your tutors for further advice.
I have been delayed and will be late into ACM for classes – what can I do to let my tutor know?
It is good practice to send them an email, and you can call (01483) 500 800 and speak to our receptionist to report travel disruption etc. Similarly, if you are experiencing online difficulties, please contact us via the telephone number above.
I have a part-time job and can’t come in for all my classes – what can I do?
The learning contract states that you should be able to attend classes from Monday – Friday between 09:00 and 18:00, so the best thing to do is to speak to your employer and negotiate suitable working times. However, if you are experiencing work related issues, please send us an email and we will be happy to talk to you.
What happens to ACM classes if it snows?
Check the website to see if the campus is open. If there is no information, assume that the college is running as normal, but take sensible travel precautions and follow the advice from the Met Office. If the college is closed it will be recorded as a snow day – so wrap up warm and enjoy yourself !
How do I find the various buildings and services I keep hearing about?
Speak to the ACM receptionist and your lead tutor and they will be happy to help you.
HE Frequently Asked Questions
How many modules are there on the Games Development and Futures degree?
Level 4: At Level 4, you complete eight modules worth 15 credits each. You must successfully complete all modules to obtain the 120 credits you need at Level 4.
Level 5: At Level 5, students will choose which pathway to study from this point, you will complete four modules worth 30 credits, and two of these modules are for your chosen pathway. You must successfully complete all modules to obtain the 120 credits you need at Level 5. Once you have come to the end of Level 5, you should have a total of 240 credits.
Level 6: At Level 6, you complete three modules, one is for your chosen pathway at 60 credits and two being 30 credits each. You must successfully complete all modules to obtain the final 120 credits towards your award. Once you have come to the end of Level 6, and thus the end of your programme, you should have 360 credits.
How many modules are there on the MIP?
Level 4: At Level 4, you complete eight modules worth 15 credits each. You must successfully complete all modules to obtain the 120 credits you need at Level 4.
Level 5: At Level 5, you complete three modules worth 30 credits, and two elective modules worth 15 credits each. You must successfully complete all modules to obtain the 120 credits you need at Level 5. Once you have come to the end of Level 5, you should have a total of 240 credits.
Level 6: At Level 6, you complete four modules with 30 credits each. You must successfully complete all modules to obtain the final 120 credits towards your award. Once you have come to the end of Level 6, and thus the end of your programme, you should have 360 credits.
How do projects count towards my qualification? (assessment team)
All of Level 5 and Level 6 assessments/projects are used when calculating your overall Degree classification.
What is the difference between community sessions, cohort sessions and project sessions?
In the blended timetable you will have in place this academic year, you will see three different types of sessions. These are called Community, Cohort, and Project sessions. They all help you to engage, participate and apply your learning in different ways and work to build up an all-encompassing learning experience.
Module Community sessions are hosted on Zoom, an online platform. In your Community sessions, you can expect:
Everybody in the module gets together
Tutors present and you engage in Q&A using the chat
Everyone gets the same overview of the module aims
The learning outcomes of the module are explained
The aims of the classes are related to the module aims
Assessment components are explained
The main topics and required skills are presented
Community group sizes vary between 100–400 students
Module Cohort sessions are face-to-face on campus. In your Cohort sessions, you can expect:
Tutors will guide, teach and advise you in Cohort groups
You can gain more contextual insight and deeper learning
Class discussions and debates are encouraged and facilitated
There is time for everyone to acquire new skills and ask questions
You can include and further your own areas of interest
Group sizes vary between 20–30 students
Module Project Group sessions are usually on campus, and some may be on-line. At your Project group sessions you can expect:
ACM Assessments are given to you as a Professional Project Brief. This brief integrates the Learning Outcomes of the Module and Pathway that you are studying. It also benchmarks the Degree Level you are on. You will receive this Professional Project Brief at the beginning of the Module block and work on this with the people in your Module Project group.
Your Project tutor will mentor, coach and support 3 connected Project groups based in 3 different Project rooms on campus. Project rooms are equipped with the everyday resources to carry out your creative or business project. Your Project group will additionally be able to book specialist resources via your Project tutor when these are required to deliver your final Project work.
Your Project group will have approximately 10 students working on individual and collaborative work based in a Project room. Every room on-campus is a Project room.
Every week of the Module Block your group will work on a 3-hour (or 1 hour) Project Sprint. These Project sprints are used to prepare the work for your assessments and to apply the knowledge and skills learned on your module in the on-line Community and/or Cohort sessions. Project Sprints always begin with a briefing session with time for questions and always end with a review session with time for shared observations and reflection. These brief/review sessions are delivered by your Project tutor to help you to plan and deliver projects, map your progress, trouble-shoot and solve any issues, and schedule access to any specialist resources that may be required. The sessions will be accessible on-line and on-campus to include those learning remotely, who choose to engage in this mode of delivery. Some project groups may be structured differently.
Your Project work will include differentiated activities. This means that you can use the Project to enrich and extend your personal interests and carry out specialist research. Your Project tutor will help you to identify any key gaps in your knowledge or skills that you need to fill in order to be able to demonstrate meeting the learning outcomes of your module. The tutor will support you to be able to bridge any of these gaps.
I didn’t submit my project work on time – what do I do? (assessment team)
If you have missed your first attempt at the project, you will be awarded the opportunity to complete a resubmission attempt at the next available opportunity (capped at 40% at Level 5 and Level 6). Normally you will receive a minimum of 3 weeks notice of a resubmission attempt.
What is ACM’s expectation for attendance? (Student engagement)
ACM understands the needs of its diverse student body and encourages all students to positively participate in a variety of ways that develop their personal, professional and academic skills. It’s not just about turning up to classes!
ACM will monitor the engagement and participation of students in order to support them more effectively in achieving their academic and professional goals.
A student is not only expected and encouraged to engage and participate in timetabled academic sessions, but also in a number of other ways. These include:
Participation in timetabled learning activities;
Attendance in timetabled learning activities;
Participation and attendance of group or individual tutorials;
Engagement with peer learning activities;
Submission of all summative assessments;
Submission of formative assessments;
Use of the Virtual Learning Environment and other learning resources;
Engagement with non-compulsory curriculum enrichment programmes;
Attendance and participation in learning support activities, where appropriate and necessary;
Engagement with wellbeing and other pastoral support;
Participate in industry-centred activities.
You can find out more about this in ACM’s Student Engagement and Participation Policy.
How is ACM monitoring engagement?
Engagement and attendance are different, but connected. Attendance means turning up and attending a session (online or face-to-face). That means you’ve logged into Zoom for the Community session, or that you are in class for your cohort or project session. Engagement means, are you asking questions you need to ask, are you answering questions asked of you, or helping out your peers in the chat, have you done tasks that have been set for you – that’s engagement and we can track that through Canvas Analytics.
Should the engagement and participation monitoring process highlight an issue with a
student’s engagement, their Cohort Tutor or Pathway Leader will make contact with them. We consider this part of our strategy for supporting student wellbeing.
I want to change pathways on my Degree – how do I go about this? (Student engagement)
You can only change pathways at certain points in the programmes, in order to stay on track with your studies. The first thing to do, during induction week, is to speak with as many people as possible and check if you have chosen the correct pathway or prior to your pathway selection at L5 for Games Development and Futures students. At the start of the academic year, you can change up until the end of the first teaching week. We are unable to allow students to change after this, during term one, as you would be too far behind on the first set of modules. You may then be able to change at the start of term 2, but it is encouraged that you only change between Levels.
I have been delayed and will be late into ACM for classes – what can I do to let my tutor know?
It is best practice if you are going to be late for any classes to email your tutor letting them know that you will be late and when you will be at your session. Your tutor email will be on Canvas. Where you are late for an online class, you can join when you can. For on site classes please consider how much of the session will have passed before interrupting.
I have a part-time job and can’t come in for all my classes – what can I do?
Please show your manager your timetable and ask if your shifts can be structured around your existing academic commitments. If this is not possible, you must organise to catch up on the sessions that you have missed using online recordings of lectures that will be available on Canvas.
COVID Secure Protocols
Keeping everybody safe on Campus
So that we can keep everybody safe on campus, ACM is asking you to think about your conduct off campus. Whether you’re inside one of our buildings or living your life outside of ACM, please adhere to the government’s latest guidelines on social distancing available at https://www.nhs.uk/conditions/coronavirus-covid-19/social-distancing/. When you’re on campus, you’ll need to comply with the COVID-Secure protocols outlined below. Failure to comply with these measures may invoke ACM’s Student Disciplinary policy on the grounds of causing risk of harm to others in our community. We need to be serious on this point. The safety of students and staff is our primary focus.
Students: When it’s OK to be on Campus
During this extraordinary period, ACM will be carefully measuring and managing the density and movement of people around our buildings, in order to keep our community safe and well. ACM students will split their time between our digital and on campus environments. You’ll learn online, and then apply your learning in our professional grade performance, recording and teaching facilities, in small project groups averaging 6-8 students. You’ll be actively using facilities for the benefit of your learning and assessments, and sufficient time has been built in to your personal timetable to ensure fair access for all. Please only travel to campus for your timetabled activities and/or a confirmed meeting with one of our staff members.
Please do not enter an ACM building if you are feeling poorly or you are affected by household quarantine. There is no extra credit available for being brave, and you may be putting others at risk by being on campus when you’re not in tip-top health. If you feel poorly, you should first seek medical advice and then let ACM know how you’re feeling by calling 01483 500 800. If you are under household quarantine, you should also talk to us. Talking to us is especially important if you are advised that you have or are likely to have COVID, so that ACM can activate the appropriate protocols. There are lots of bugs that aren’t COVID, but which can still make you feel unwell, but our message is simple. Whether you’ve got a little #FreshersFlu or something more, seek medical guidance, keep us updated, and don’t return to campus until you are recovered. The good news is, your community lectures and smaller cohort sessions are all delivered online and automatically recorded, so you will be able to engage and participate with those from home, as soon as you feel well enough to do so. You can also speak with your Cohort Tutor and/or Level Leader to talk through anything you may have missed in class.
The use of masks whilst on campus.
Any time that you’re moving around on campus, you must wear a face mask or face covering. You are responsible for bringing your own mask(s)/covering(s) with you. ACM cannot provide masks. You should keep your face mask / covering on the entire time you are moving around campus, until such a time as you are seated in your classroom. If you prefer to wear your mask while seated in the classroom you are most welcome to do so. Please remember to put your mask/covering back on before moving around and/or leaving your classroom. If a staff member asks you to temporarily remove your mask / covering for the purpose of identification at any time, please comply.
Remember to store and keep your mask clean, in accordance with guidelines. You may need to bring multiple masks with you, in the event you need to change yours during the day. If you are exempt or medically unable to wear a mask, please contact firstname.lastname@example.org so that we can make note and/or alternative plans can be made.
Entering ACM Buildings
Upon approach to an ACM building, you will be greeted by one of our COVID Marshals. These Marshals are responsible for ensuring that users of our buildings comply with our COVID-Secure protocols. The first time you enter an ACM building on a given day, you will be temperature checked by one of our COVID Marshals using contactless thermometer technology, and provided with a sticker. You should place this sticker on the outer-most clothing layer you will wear when inside our buildings, so that it is visible to all staff, alongside your ID card. Anybody not wearing a sticker will be re-checked and re-stickered, when entering a building. We’ll be using different stickers on different days. Please help us by removing your sticker when you leave ACM for the final time, each day. Do not share or collect stickers. They can only help keep us safe when used appropriately. Every time you enter an ACM building, please tap your Student ID card against the contactless readers on our external doors, even if the door is open. This will help us monitor who is on campus during this extraordinary period. You should also sanitise your hands using the nearest available sanitisation station.
Moving around campus
We will continue to control the flow of people around campuses. Please move considerately, in single file around our buildings, respecting all signage and leaving adequate distance between you and those around you. Remember.
- Stay Masked.
- Stay Left.
- Keep a distance.
- Keep safe.
Please do not enter a room unless you are booked to use it. Please only enter rooms that you are timetabled to be in and please do not arrive more than 10 minutes before the scheduled start time. Room doors will be opened by staff in preparation for your arrival to reduce the number of touch points on door handles etc. ACM will be cleaning rooms between classes. Signage on doors will indicate that cleaning has taken place. To avoid injury or damage, please do not use your own cleaning materials on ACM property. If you are concerned about the cleanliness of an item, please speak to a staff member.
Classroom Seating Configurations
Every classroom has defined seating positions, marked in tape. You should not move your seats away from these seating positions unless a member of staff directs you to do so. The number of students in the room should not exceed the number of seating positions available. Our rooms have been set up as multi-purpose spaces and many of them include a dedicated stage or designated performance space. Where performers are singing, it is vital that there is a 2 metre distance kept between the singer and anybody infront of them. Seating positions marked with yellow/black tape may be occupied at any time. In some classrooms, you may also find a small number of seats marked with pink fluorescent tape. These seats are located within 2 metres of a stage or designated performance area, and should be vacated in the case that a singer is singing in that space. In such an instance, you’ll be directed to move to an alternative space in the classroom by the ACM staff member responsible for delivering the session.
Singing in Class
Singing in classrooms is permitted by the government in small groups, with a 2m separation between singers if no other mitigating action is being taken. Singing classes at ACM will take place in a side-to-side/back-to-back configuration, as a further level of risk mitigation, over and above the minimum requirement.
Constant cleaning of High Traffic Areas
High traffic areas and touch points (such as door handles, push bars on doors) will be cleaned regularly throughout the day by our dedicated team.
Use of loaned/shared equipment (microphones, instruments)
ACM is asking students to play their part in stopping the spread of COVID by making all efforts to bring everything they need for learning with them on campus. Where staff and students book out required loan / shared equipment for use in classrooms, this equipment must be returned to the technical services hatch immediately after use for cleaning, before it can be made available to subsequent users. Items that are cleaned will be stickered and stored separately from returned items awaiting processing. Users should sanitize their hands before and after handling shared equipment.
Student Led Room Bookings
As part of our safe return to on-campus delivery, ACM will use the period starting September and running through to reading week in October as a period of monitoring, in which we’ll be carefully measuring and managing the density and movement of people around our buildings, in order to keep our community safe and well. During this time, your use of rooms will be limited to your supervised, timetabled sessions only and ACM campuses will initially be open Monday to Friday only, in order to allow enhanced cleaning routines to take place. We understand that you’ll want to get back to booking and using rooms out of hours, as soon as possible. It is our hope and intention to lift restrictions around campus opening times, restoring the availability of student led room bookings through our myACM Mobile App, as the situation with the pandemic evolves and improves. ACM will provide further update on student-led room and studio bookings in October.
Food and Drink
Food and drink must not be consumed anywhere on ACM premises, save for water in a no-spill sports bottle. This includes staff. On site kitchen and refreshment facilities are not to be used.
On campus social spaces will not be open during this time. Please do not congregate together on campus, and respect social distancing measures at all times.
Shared Learning Spaces / Libraries
Library facilities, wellbeing rooms and other shared learning spaces won’t be available straight away and will be brought online, later this term. In the meanwhile, you’ll be able to engage with our library and wellbeing services online. When our physical library spaces open up, you’ll need to book in to sessions in our shared learning spaces / libraries using your myACM mobile app. You may arrive and depart any time during the session, but you will not be able to return to a session once you have departed it. Please do not just turn up to use these spaces. You must have a confirmed booking. This is to maintain the rigorous safety measures put in place to keep you and your fellow students safe and well during your studies. Anyone arriving without a booked session will be turned away.
Hand Washing Facilities and Sanitisation Stations
You will find hot water and hand soap available at all ACM toilet facilities. Additionally we have provided sanitisation stations (with alcohol based gel) around our campuses. Please wash your hands regularly and thoroughly throughout the day to help prevent the spread of germs. Avoid touching your face during the day and drop the handshakes/fistpumps/high-fives in favour of greetings that are compatible with social distancing guidelines.
Degree Programme Key Contacts
Musician Pathway – Brian Henry
Brian is a highly experienced module leader at ACM and a busy musician, session keyboard player, musical director, songwriter, arranger and producer.
He has toured extensively over the last 15 years across the UK, Europe, Japan, South East Asia and the USA. For the last seven years, Brian has been the Musical Director/ keyboard player for the ‘Let’s Rock’ music festivals in Europe.
He has produced and remixed music for many artists, including remixes by D’Angelo and Method Man, Chanté Moore and Big Punisher.
As a connoisseur of quality music, Brian is constantly pushing the boundaries to raise the level of his overall musicianship and looks forward to helping ACM students develop their skills during their time on the degree.
You can contact Brian on email@example.com
Musician Pathway – Dr. Tom Williiams
Tom is a senior lecturer here at ACM, involved in the planning and delivery of various musician pathway modules including Improvisation, Technical Development, Theory, Research, Elite Performer and Cultural Perspectives.
Tom has taught at the University of Surrey and The University of West London before joining ACM. He has presented research and delivered guest lectures in Europe, America, Asia and Australia.
An active performer and researcher specialising in improvisation, analysis, cognition, screen music studies, education, jazz, and guitar cultures, Tom is well placed to help all degree students navigate through the academic side of life at ACM.
You can contact Tom on firstname.lastname@example.org
Production Pathway – Paul Ressel
Paul is a senior lecturer at ACM, specialising in music production . This term paul will be leading the Music Information Technology and Advanced Music Production Studies modules.
Paul’s experience as a producer included credits for artists Lana Del Rey, 2ForJoy and Scratch. Paul also writes music for film and media across a range of genres with an emphasis on leveraging technology and electronic instruments.
Paul is passionate about music and the creative possibilities technology provides and is look forward to sharing his experience with you.
You can contact Paul on email@example.com
Creative Artist Pathway – Tim Hawes
Tim is a senior lecturer and level leader on the Creative Artist pathway at ACM. He is the module leader for the Songcraft module.
His industry career is as a songwriter, with song credits for many top artists including The Spice Girls, Five, Hearsay and Sugababes. Tim has achieved 5 No 1 singles, in excess of 10 million album sales and is the proud recipient of the prestigious Ivor Novello award for songwriting. Tim currently runs a small music publishing company with a focus on the Asian music market.
Having taught on degree programmes for the past 7 years, Tim is looking forward to working with you during your journey at ACM.
You can contact Tim on firstname.lastname@example.org
Rap and MC Pathway – Emma-Louise Nelson
Emma-Louise is a huge part of the ACM team and is excited to be a part of the pioneering Rap and MC pathway. Her career spans over many years, working alongside the UK’s living legend, Jazzie B, as part of the Soul II Soul movement.
Covering all shades and musical grooves, Emma-Louise emerged as one of the UK’s new musical talents; from jazz and reggae, pop to classical, soul, RnB and house music, Emma-Louise worked with artists like Alicia Keys, Omar, Debbie Harry, Caron Wheeler, Jocelyn Brown, George Nooks and Sanchez.
Emma-Louise is excited to welcome a new cohort of students into ACM and help the Rap and MC pathway students carve their way through the music industry
You can contact Emma-Louise on email@example.com
Music Business Pathway – Dave Cronen
Dave is a senior lecturer on the BA (Hons) Music Industry Practice degree at the Academy of Contemporary Music in the UK.
Previous to this, Dave worked in the music industry for 33 years. Starting in retail at Virgin Records in 1984 he went to work at Rough Trade working his way up to sales manager and elected director. He founded Trust Management who were based at RAK Recording Studios and worked with Johnny Marr, Ash, We Are Scientists, Dexys, Baxter Dury and many others.
Since working at ACM Dave has graduated as a member of the FHEA and in August 2020 he was part of the Microsoft film ‘Creativity in the Digital Age’ that was launched globally.
You can contact Dave on firstname.lastname@example.org
Tech Services Pathway – Matt Russell
Matt is the senior lecturer who runs the Tech Services courses at ACM. With vast experience in the live performance arena, installing, designing and running live events for some of the biggest names in the music industry including Universal Music and Live Nation
Matt draws on his experience to provide the hands on experience needed to thrive within the live sector.
Matt is looking forward to welcoming to the 2020 cohort and working on a programme of ACM events throughout the year.
You can contact Matt on email@example.com
Game Development & Futures Degree (London Campus)
Audio Pathway – Dr. Lucy Harrison
Lucy is a composer and sound designer specialising in interactive sound. She focuses on the use of new technology and electronics and through this she creates immersive soundscapes, interactive sound installations, audio for games and sound and music for theatre.
Recent work has included sound and music for an immersive art event in partnership with the National Trust, a motion sensitive sound installation for Girlguiding at Alexandra Palace, ‘The Living Library’ a puzzle game hosted on SineSpace and an Interactive blanket fort in East London.
She has a PhD in composition from Royal Holloway, University of London, having previously studied at Durham University. Lucy is looking forward to welcoming the 2020 cohort into the programme and would be happy to answer any questions students may have.
You can contact Lucy on firstname.lastname@example.org
Design Pathway and Course Lead – David McGreene
David is the course lead for the Games Development and Futures degree.
David is a highly experienced games developer, working at one of the UK’s leading independent games companies, Hooplo Media, working on social media gaming titles featuring international brands, franchises and athletes including Usain Bolt and Christiano Ronaldo.
He is passionate about gaming and is looking forward to helping the next generation of games designers develop the skills, knowledge and creative approach to help shape the industry in the future.
You can contact David on email@example.com
FE Programme Key Contacts
FE Programme Key Contacts
Rebecca Morton – Principal of Further Education
Rebecca is a busy vocalist and musician with a wealth of recording and live experience. She leads the FE department across all levels and campuses
You can contact Rebecca on firstname.lastname@example.org
Alex Creese – Level 2 Course Leader
Alex Creese is an accomplished guitarist and composer with a passion for arranging music across a wealth of musical styles. Alex runs the Level 2 and GCSE programmes at ACM, and is the first point of contact for all Level 2 and GCSE students.
You can contact him on email@example.com
Joe Yoshida – Level 3 Course Leader
Joe is a drummer with a wealth of touring and recording experience working with various artists in different genres He works closely alongside Adam Pain running the Level 3 Diploma and Extended Diploma courses, and is the first point of contact for all first year Level 3 students.
You can contact Joe on firstname.lastname@example.org
Adam Pain – Level 3 Course Leader
Adam is a multi-disciplined musician and producer with a wealth of credits in audio and video production. He works closely alongside Joe Yoshida running the Level 3 Diploma and Extended Diploma courses, and is the first point of contact for all second year Level 3 students.
You can contact Adam on email@example.com
Stasys Sliauteris – Birmingham FE Course Leader
Stasys is a Birmingham based creative musician, with a wealth of experience across both live and studio settings. Stasys works closely with the Guildford team, ensuring alignment of our cross campus provision. Stasys is the first point of contact for all Birmingham FE students.
You can contact Stasys on firstname.lastname@example.org
Huda Mahdi – Course Leader of FE Games Development
Huda is an entrepreneur and software engineer with specialisation in games programming and development. At ACM, she leads the FE Games Development and teaches on the Games Development and Futures degree course.
You can contact Huda on email@example.com
Anna Lundkvist – Student Relations and Education Officer (Also supports HE and other departments)
Anna is your main point of contact for any administrative queries or issues for diploma.
You can contact Anna on firstname.lastname@example.org or you can find her in the Billings building.
Sue Kucko – Student Relations Officer and Accomodation Advisor
Sue is your point of contact for general student queries and concerns and for any accommodation assistance you may need.
You can contact Sue on email@example.com or you can find her in the Electric Theatre.
Your Campus Local Community
Our Guildford home has multiple independent venues and plenty of space for you to be at your creative best and the Guildford’s bubble is the perfect place for your to find your feet in a microcosm of the music industry. With local promoters, a buzzing local live scene and our studio facilities, you can create a lifestyle with yours and your peers’ music at the centre.
With our close connection with venues such as the Star Inn and the Boileroom, build your live musical journey in establishing yourself as an artist/band in the local scene. Then, when you feel ready, get the best quality recordings possible in our SSL studio, accessible to all students.
The Boiler Room
The Boileroom is a second home for ACM students. They’ve been curating the best of emerging, national and local music, community and creative arts events since 2006.
The team is committed to creating an inclusive space for all walks of life to enjoy the culture of live music. The venue nurtures the future leaders of the music industry as well as emerging artists; and former employees and interns have gone on to become CEOs, A&Rs, Production Managers, TMs, touring sound engineers, booking agents, and so much more.
Over the years The Boileroom has hosted the likes of Ed Sheeran, Foals, The Bronx, Marmozets, First Aid Kit, Catfish & The Bottlemen, Fairport Convention, The 1975, Bastille, David ‘Ram Jam’ Rodigan OBE, Lucy Rose, Wolf Alice, Sugarhill Gang, Lee Scratch Perry, You Me At Six, Declan McKenna, Laura Veirs and The Amazons to name a few.
ACM looks forward to developing you to your highest potential and seeing you become an addition to that list.
Austen Road Surgery
Address: 1 Austen Rd, Guildford GU1 3NW
Open 8am Closes 6:30PM
Phone: 01483 564578
Woodbridge Hill Surgery
Address: 1 Deerbarn Rd, Guildford GU2 8YB
Open 8am Closes 6PM
Phone: 01483 573194
St Lukes Surgery
Address: Warren Rd, Guildford, Surrey GU1 3JH
Open 8am Closes 6:30PM
Phone: 01483 510030
ACM have teamed up with local gym ActivZone (Links to an external site.)
Call 01483 448 666 or send them a message on Facebook! (Links to an external site.)
Within the grounds of Guildford College
Surrey, GU1 1EZ
6:30am – 9pm Mon – Fri
8am – 6pm Saturday
8am – 2pm Sunday
Bank holidays 9am-5pm
Local Sports Venues
- Christ’s College Ski Club (Links to an external site.)
- Skiing, snowboarding or donutting in Guildford from just ten pounds.
- Guildford Lido (Links to an external site.)
- Entry for concessions costs £4.70 at peak times (before 4.30pm) and £3.60 off peak (after 4.30pm). Season tickets for students cost £99.
- Nuffield Health (Links to an external site.)
- Nuffield Health fitness club and Physio.
- Mavericks Academies (Links to an external site.)
- Mavericks Mixed Martial Arts Academy.
- Shalford Lawn Tennis Club (Links to an external site.)
- For those that fancy themselves as the next Murray or Nadal.
- Guildford Rugby club (Links to an external site.)
- If your interested in playing in a rugby team.
- Guildford Football club (Links to an external site.)
- Tackle your way into a local football team.
- Airhop (Links to an external site.)
- A fun, cheap night out with friends.
- Escape the room (Links to an external site.)
- A social activity to stimulate your brain.
- Spectrum Leisure Centre (Links to an external site.)
- Ice Skating, Bowling, Swimming, Track and Field plus many more
Experience everything ACM in the heart of London at our Clapham campus!
It has a bustling local scene with plenty independent bars, restaurants and values such as Venn St. Records and Revolutions, throw yourself into the hustle & bustle of London within the safety of ACM’s walls.
With an expanding campus fitted with recording studios, practice rooms and plenty of spaces for you to hone your craft, ACM Clapham is the perfect environment to build your career.
Ringtone Boxing Gym
Exercise classes for men and women designed around workouts and training methods used by boxers.
Address: 141-153 Drummond St, London NW1 2PB
Open ⋅ Closes 8:30PM
Phone: 020 7693 9962
Address: 95-97 Clapham High St, Clapham Town, London SW4 7TB
Open 6am ⋅ Closes 10PM
Phone: 0345 481 1736
Grafton Square Surgery
Address: 8b Grafton Square, Clapham Town, London SW4 0DE
Open 8am Closes 6:30pm
Phone: 020 7622 5642
Clapham Family Practice
Address: 89 Clapham High St, Ferndale, London SW4 7DB
Open 8am Closes 8PM
Phone: 020 3049 6600
Clapham Leisure Centre
Address: 141 Clapham Manor St, Clapham Town, London SW4 6DB
Phone: 020 7627 7900
Clapham Sports Leagues – 5/7 a side football and netball leagues
Sports complex in the London Borough of Wandsworth, England
Address: Stewart’s, Stewart’s Rd, London SW8 4JB
Phone: 07900 618766
Venn Street Records
Bustling, fashionable bar with music-themed decor, live bands, a diner menu and pizza deals.
Address: 78 Venn St, Clapham Town, London SW4 0BD
Phone: 020 3006 5911
Live bands appear most nights of the week at this laid-back, trendy pub that also serves pizza.
Address: 8-10 Northcote Rd, London SW11 1NT
Phone: 020 3006 5911
The Bread & Roses
Simple pub owned by Workers Beer Company and local Trade Union, for live music, comedy and theatre.
Address: 68 Clapham Manor St, Clapham Town, London SW4 6DZ
Phone: 020 7498 1779
Birmingham is a true microcosm of the music industry; one where performers, producers, songwriters, artists and music business entrepreneurs all operate and collaborate, amidst the exciting happenings of the international music scene.
ACM Birmingham is situated within the centre of Birmingham and emulates everything exciting about the city’s energetic music scene.
With frequent gigs, music conferences, an SSL studio alongside everything else ACM offers, ACM Birmingham is the place to scan me nurture your creative self.
The Academy of Contemporary Music Birmingham’s city-centre campus is situated in Birmingham’s famous Jewellery Quarter. It’s a lively, creative and thriving place to study. Like most modern urban areas, city-centre living can be expensive but there are plenty of options for those considering student halls within walking distance.
Birmingham is known for it’s easily accessible transport links. Snow Hill train station is two minutes walk away and linked by tram to Birmingham’s main New Street/Grand Central station.
The bus/tram system is efficient and serves the whole city.
Outside of the city centre, Birmingham’s largest student population is centred in the Selly Oak area (near to Birmingham University), this is where you will find low-cost house shares.
Address: Snow Hill Plaza, St. Chads Queensway, Birmingham B4 6HY
Call: 0345 013 3207
Monday – Friday 6am – 10pm
Saturday – Sunday 8am – 4pm
Hockley Medical Practice
Address: 60 Carver St, Birmingham B1 3AL
Open 8am Closes 6:30pm
Phone: 0121 554 1757
Halcyon Medical Centre
Located in: Martineau Place
Address: Unit 8, 24 Martineau Way, Birmingham B4 7AA
Open 8am Closes 6:30pm
Phone: 0121 203 9999
Strensham Road Surgery
Address: 4 Strensham Rd, Balsall Heath, Birmingham B12 9RR
Open 8am Closes 1:30PM ⋅ Reopens 3:30PM Closes 6:30pm
Phone: 0121 440 3720
The Sir Doug Ellis Woodcock Sports Centre
Fitness and sports activities including a period 1902 swimming pool, martial arts classes and a gym.
Located in: Aston University
Address: Aston University, Woodcock St, Birmingham B4 7ET
Open 6:30am Closes 10:30PM
Phone: 0121 204 4623
Birmingham Martial Arts Network
Martial arts school in Birmingham, England
Address: 108 Symphony Ct, Sheepcote St, Birmingham B16 8AG
Phone: 0121 288 2478
Actress & Bishop
Address: 36 Ludgate Hill, Birmingham B3 1EH
Phone: 0121 236 7426
Address: 38-43 Hampton St, Birmingham B19 3LS
Phone: 0121 233 1109
What to expect
If you are a student on our Level 2, 3.1 or 3.2 Further Education Programmes you may be studying for your GCSE English and Maths alongside your University Arts London Diploma in the ACM Birmingham or ACM Guildford campus.
If you are a student on our Foundation Programme in the ACM Birmingham or ACM Guildford Campus you will follow a course that prepares you specifically for our 2-year accelerated degree or any relevant Higher Education Programme.
If you are a student on our 2-year accelerated degree in ACM Birmingham or ACM Guildford campuses or our more traditional 3-year degree programme in the ACM London campus you will follow a Higher Education Programme that equips you for work in the creative arts industries including music, tech and games industries.
What to bring
We ask all of our students to bring in the instruments and equipment they need to thrive in a professional environment. We also expect students to bring in note taking equipment and a pad of manuscript paper. We recommend students have access to a personal computer such as a laptop, and there is a distinct advantage to owning the software and recommended hardware to allow students to work independently.
However, arguably the most important thing that we ask you to bring to ACM Is your enthusiasm, a community spirit that shows a willingness to support others in their educational journey and a desire to embrace diversity, innovation and creative opportunities.
How to be a part of the ACM community
ACM is far more than its academic courses – and there are a host of additional experiences that help widen the student community. From masterclasses, Instagram Q&As, digital showcases and a host of support services, students are advised to read and engage with the opportunities on offer.
These will be regularly communicated through our marketing and social media teams – ensuring that our students can collaborate, building a wider community of progressive music professionals who will help define the way the industry develops as we embrace the exciting developments of the digital world.
In stark contrast to the long-standing conservatoires serving musicians of Classical and Jazz backgrounds, education in the 1990s provided little option for those wanting to pursue careers within contemporary popular music genres.
Having felt the impact of these limited options on his own career development, Surrey musician Phil Brookes set about creating a new kind of school to address the problem and thus, The Academy of Contemporary Music was born.
Starting out by teaching guitar from his parent’s garage, later investment from The Prince’s Trust and local entrepreneur Pete Anderton (founder of Anderton’s Music Co.) saw ACM take premises at Haydon Place, Guildford (now the site of Waitrose), before moving to its current site at the Grade II listed Rodboro Buildings in 1999. The building was the subject of a very contemporary architectural fit-out that still serves us today, and from the premises, ACM ran a variety of Further and Higher Education courses, as well as a Part-Time school for younger learners, covering subjects of Music Performance, Production and latterly, Music Business Management.
ACM bought Global House as an additional teaching building in 2004, when it also took a step further towards its ambitions of connecting students to industry, by launching its Business Development Centre (which went on to become Industry Link) and a variety of in-house businesses run by its students, for its students. Those ventures included Bridge Street Artist Management Company, the One Records metal label, Spin Out (a dance label specialising in 12” vinyl releases), Worst Case Scenario Records (a tastemaking label), Platinum Sound Publishing (that went on to secure sync and licensing opportunities for many ACM students) and SPILL Magazine (that achieved a 40,000 copy per month distribution through Virgin Megastore and latterly, FOPP).
As ACM matured, it required more facilities and opened The Artist Development Centre in 2007.
In 2013, with the school at 850 students, Phil sold ACM to entrepreneur Kainne Clements, eventually leaving his UK home and moving permanently to The Philippines, where he still lives today.
Kainne’s arrival marked a new phase in ACM’s existence, with new drive and determination from the new owner. Although a newcomer to the education sector, he was no stranger to the world of music. An avid musician himself, he first made his name and professional reputation in engineering, an industry in which he had invented and installed safety technologies for railways across the world. Having climbed the ladder of success in that industry, Kainne sold his engineering business and went on to acquire the world-famous Metropolis Studios in 2012, marking a return to the passion he had for music as a youngster. The addition of ACM to Kainne’s business portfolio with Metropolis created a completely unique end-to-end proposition within music education, not to be found anywhere else in the world; ACM was a nurturing environment in which you could learn your craft, and Metropolis was a home to come back to, as a professional.
Under Kainne’s leadership, ACM grew further in the years that followed, first opening the Riverside Building in 2014 and The Billings in 2016, at which point, ACM had reached 1,200 students. A brand new curriculum launched that diversified the education on offer, reflecting the convergence of music with the wider creative industries and allowing students to personalise their studies according to their individual preferences. This fuelled student demand even further, which Guildford as a town could not meet, primarily due to the shortage of student accommodation available.
The opening of ACM London in 2016 and ACM Birmingham in 2017 in answer to this issue saw ACM become a multi-campus organisation, which is still growing and prospering, today. In 2019, with over 2,100 full-time students, ACM officially welcomed Metropolis Studios into its corporate structure, heralding the beginning of an exciting new chapter for both organisations.
Metropolis Studios is Europe’s #1 independent recording studio and home to the best mastering engineers in the world.
Our facilities include an iconic range of dynamic tracking and mixing studios, the best mastering suites found anywhere in the world, a series of new writing and production rooms available for short and longterm lease, and other serviced spaces for rent currently occupied by the likes of Roland and Spotify.
Set over four floors in a stunning Grade II Listed building at The Power House in West London, behind the scenes everything is underpinned by outstanding client service and attention to detail in what is a very laid back creative music industry hub.
It’s just as important to us to represent and build long lasting relations with the next wave of young talent as it is servicing our legendary clients who have been returning to Metropolis Studios for the best part of three decades since the doors opened .
Metropolis provide a full-range of International Commercial Services to clients in Asia, the Americas and Europe. Our online mastering service is probably the best in the world and supports our working strategy to reach music creators everywhere with affordable access to our incredible team.
The studio is of course a compelling backdrop for private and corporate events ranging from showcases, album playbacks, brand sessions, product launches, trade fairs and cultural events.
We have our own brand department too which supports talent through different music initiatives and content experiences, everything from our flagship Live to Vinyl series with Mastercard UK and Jack Daniel’s, to our Clash Live series with Clash Magazine and apparel brand Ellesse, right through to our VIP Listening Parties with Notion Magazine and Amazon Music.
Find out more on the Metropolis site here.
ACM will incubate potential and talent, supporting the personalised development needs of our students to facilitate a structured path from education to employment.
We provide a safe and supported space where creative talent and imagination can flourish in a caring environment. Barriers to learning are identified through a holistic and person-centred approach to unlock the potential of the individual, enabling personal growth through professional and academic development. Our core aim is for our students to enjoy lifelong sustainable careers underpinned by applied learning and a specialist, cutting-edge curriculum.
Therefore, our vision is to not only be the leader in applied, industry-connected, creative arts education but to also be the leader in care and support for mental health and other traditional barriers to learning, thereby driving up the standards expected within higher and further education.
To provide an immersive student experience, with a curriculum which is connected to the industry in real-time, based on a learning by doing ethos. Our core aim is to build confidence and self-awareness, providing students with the skills necessary to recognise and take opportunities.
Ultimately our mission is to enable students to fulfil their potential and enjoy a sustainable career within the creative arts industry.
To empower individuals from diverse backgrounds, to maintain accessibility, and provide an inclusive organisational culture.
To provide environments that support personal and professional development through a holistic approach and bring the benefits of the creative arts to the wider community.
Agility and innovation
To provide an inspiring organisational culture that embraces innovation through openness, flexibility, creativity and self-evaluation.
To recognise the benefits of working closely with industry and others, to embrace new technologies, and to provide meaningful opportunities, in order to enhance learning.
Professional and academically strong standards
To provide state of the art professional environments, to inspire determination and enthusiasm, and ensure high professional and academic standards.
With this book you will find your ACM Student ID Card. For security purposes, it is vital that all students have their ID Cards on them at all times. Anybody not wearing a pass will be asked to leave the site. If you lose your card, a replacement can be requested by emailing firstname.lastname@example.org and collected from Reception in the Electric Theatre, but please note there will be a charge of £5.
All ACM Student ID cards come equipped with inbuilt contactless technology. The microchip inside your card is linked with your Student Account and can be used to monitor your attendance.
You will be asked for this card should you wish to hire equipment and as a source of formal identification when taking examinations. You will not be permitted to carry out these activities without it.
If you do not have a card in your induction pack, you must email a passport size photo to email@example.com. A card will be created for you that will be available for collection from the Reception in The Electric Theatre.
ACM Gmail and Email Expectations
myACM Gmail Account
Every ACM student is issued with an ACM email address. We will use your ACM email address to communicate with you about a range of subjects, including assessments, examinations and operational matters relating to your course.
It is expected that you log in and check this account at least once each day. Any response required should be provided within the stipulated time frame, as per the terms and conditions of your student contract.
Your ACM email is operated by Google on our behalf, you can therefore log into your ACM email at www.gmail.com from any web browser. We recommend that you set up your own desktop, laptop and mobile devices to work with your ACM email account. You will have set up this account as part of the IT induction before you started at ACM. If you have not done this, or are struggling, please email firstname.lastname@example.org.
The Programme Handbook is your reference tool during your studies. It contains important information including:
- Course study information
- Regulations for participation and attendance, assessment and examinations, progression and awards, suggestions and complaints
- ACM opportunities and events
You will find it located on the myACM Student Portal via Downloads / Additional Material for Full-Time Students / ACM Programme Handbook.
Campus Conduct / Keeping ACM informed
Expectations and Keeping us Informed
Students are asked to conduct themselves courteously and with professionalism at all times and in all dealings with staff and tutors and to have respect for ACM’s facilities and equipment.
Food and drink are NOT allowed in the main teaching areas under any circumstances with the exception of bottled water in a sports-cap style bottle, which should not be consumed in the proximity of any equipment.
Drugs and alcohol are not tolerated on campus and any student found in possession will be warned formally and asked to leave ACM premises.
Personal Data and Contact Information
It is important that you keep us up to date with any changes to your personal data, including contact information. You can do this via the Student Hub in The Rodboro Buildings, at the Reception in The Electric Theatre or by emailing email@example.com
If you have any health problems or are on any medication that you think we should be aware of, for example asthma, epilepsy, heart problems or diabetes, then you must inform ACM.
If you did not do this at Induction, then you can do so by emailing firstname.lastname@example.org.
Living Away from Home
If you are a student living away from home, you must provide ACM with your term-time address as soon as this is known.
If you are unable to supply this information at Induction, you can email the information to email@example.com.
NOTE: All written correspondence will be sent to your main contact address and not to your term-time address.
Absence and Attendance
You will be expected to attend all lectures (or other scheduled activities, for example, tutorials, masterclasses, assessments and examinations) in accordance with University / FE Partner regulations. You must also display a professional level of timekeeping, arriving 15 minutes before the advised start time.
Where you are unable to attend or arrive on time, it is expected that you notify ACM. In all cases of absence from scheduled activities, relevant supporting documentation will be required for authorisation. In the case of Assessments and Examinations, any absence may adversely affect your ability to obtain your chosen qualification.
You should be adequately prepared for all lectures, attentive and as engaged as necessary, in accordance with the requests of ACM staff. You should not cause disruption to teaching or permit disruption to be caused by your actions or any of your belongings (e.g. mobile phones and other digital devices).
IMPORTANT: It is important that you read and fully understand the attendance policy.
If you know you will be absent from any forthcoming scheduled activity, you must report this to ACM via the myACM App. If you are absent at short notice and are unable to notify ACM in advance, the absence may be authorised only by completing an absence form on your return via myACM.
Examples of where authorised absence will be condoned include:
- Genuine sickness supported by a doctor’s note or official documentation
- Hospital appointment supported by official documentation
- Funerals (day of funeral only)
- Family bereavement
- Driving Test supported by official documentation
- Severe weather conditions causing large scale travel disruption and closures
- Ongoing health problems supported by official documentation
Unauthorised absences may include:
- Work experience
- Sickness without official documentation
Student Representation and Feedback
ACM strives continually to provide the best learning and teaching experience for its students. One of the ways it does this is through student representation and feedback. Student Representatives are one of the mechanisms by which students can raise issues ranging from the content and structure of programmes to communication and resources. Student Representatives sit as members of the various committees operated by ACM and share the decisions and outcomes of each committee with the student body. Voting for Student Representatives takes place early in the academic year.
Student feedback is important to us. By giving feedback you can help identify strengths and weaknesses at ACM, while influencing future improvements. Student feedback can be given both formally and informally by talking with your tutors, posting your thoughts and ideas via your rep and by completing Module Feedback Questionnaires.
As part of the feedback process, we will share with you the outcome of ideas you have raised and subsequent implementation. Where we are unable to implement initiatives we will let you know why and suggest an alternative solution to help improve your experience.
Making the most of our Facilities
As an ACM full-time student, you have access to a wide variety of facilities. All main teaching spaces in The Rodboro Buildings and ADC are kitted out with full backline, IT and internet access. Smaller spaces, like the ADC Pods, are kitted out with basic backline. These spaces can be booked around lectures on the myACM app. Please check with the Tech Team on room specifications before booking a room. Gear is not to be moved from room to room and under no circumstance is gear to be taken off site.
We have a team of technical staff on hand at all times who are here to help and assist with any issues with the facilities that you may encounter. Technical staff can also advise you with regard to the best use of the equipment. Please note that calling a technician should not be a substitute for booking tutorial time with your tutor if you need guidance, although our Technical Services team are always happy to offer advice where they can by emailing: firstname.lastname@example.org
Your ID is required for the hiring of all equipment from the tech hatch and we cannot provide any gear without one. It is also required to gain access to studios that you may have booked. It is not possible to allow access to these spaces without a card. You will be turned away if you have booked and forgotten your card.
If you try to use another’s card you will be refused. We are unable to accept any other forms of ID (bank cards, driving licences, passports, etc).
You must return any equipment you have borrowed yourself. You cannot allow others to borrow or return equipment for you.
Student Equipment Requirements
All students must provide their own equipment appropriate to their course for all lectures and rehearsals. Our spare instruments and microphones are more intended for those wishing to practice other disciplines. This is to ensure that we always have enough stock available for classes. Due to their weight and expense, we shall provide cymbals to those requiring them.
- Guitar and bass students must bring their own instrument and jack cable. A tuner is also recommended
- Vocal students must bring their own dynamic microphone and XLR cable.
- Drum students must bring sticks and a drum key
- Production students must bring their own USB storage devices for saving work, and EMP students must bring headphones with a ¼” jack
- Technical Services students must provide their own protective footwear (steel toe-caps)
It is recommended that students mark their property with their name. ACM will not be held responsible for loss of personal items or equipment.
You are responsible for any borrowed equipment and are liable for its full value should any damage be incurred through misuse. All gear is inspected before and after use.
All mains operated devices (i.e. that plug into the mains electrical supply) must be PAT tested by the Facilities department prior to use on the premises. It is best to bring your items to the tech hatch on Friday afternoons. They will be tested while you wait – we cannot hold your items for you.
Saving Your Work
All of our computer desktops are wiped every night. You must save your work either to the cloud storage provided (link on each desktop) or to your own portable storage. If your work is important, it is strongly advised that you have it backed up in at least two separate locations. We are not responsible for any lost files. If you are saving your work to your own portable hard drive after a session, you must ensure you leave enough time to do this so that you do not eat into someone else’s booking.
Food and Drink
No food or drink may be consumed in any teaching facilities with the exception of bottled water with a sports-cap. This is the same in all classrooms, studios and MIT spaces.
Booking a Room
Bookings can be made on myACM – my.acm.ac.uk.
These facilities are on a first come, first served basis and are available to book two weeks in advance. Usage is monitored and, where necessary, may be limited to provide fair access to all students.
Booking a Studio
Studios are only available to students on the production programmes. Your ID card is required to gain access to the studios.
When you come to the hatch, you will swap your ID card for a set of keys to unlock the studio and live room. When you finish your session, you must lock the rooms and return the keys to the hatch for your ID. The technician will check that you have left the rooms in an acceptable state. Failure to adhere to the procedures may result in a suspension of booking privileges. It is extremely important that you remember your Student ID. We are unable to give access without it under any circumstance. No exceptions.
Guidelines on Room Usage
We ask that students leave all rooms in the condition they would expect to find them. Chairs and stands left neatly in a row, desk zeroed, amps off and drum kit ready to be used by the next lecture or rehearsal.
All loaned equipment must be returned to the hatch to be scanned back in on the system. If you require anything that is not in the room, such as extra drum hardware, please do not just take it from the next room. Come to the hatch and a technician will locate what you’re after from our stores. It must then be returned to us after your session.
You must not just leave gear at the hatch. Ring the bell or call the tech phone, if we are not there, and wait until we arrive to check your loans back in. If you leave expensive equipment without waiting to have it scanned back in, you may be banned from loaning equipment for a period at our discretion. If you have public transport to catch, it is your responsibility to ensure you finish your session early enough to pack down and return the equipment in time.
If there is a fault in the room, please report it to us immediately by emailing email@example.com with an exact description of the fault and its location.
Guidelines of Studio Usage
Setting up a session can take time, so to be fair to everyone you must allow time at either end of your session to set up and pack down, ready for the next user. Rooms must be left completely reset as you would expect to find them. All patch cables removed and returned to the drawer, 48v phantom power deactivated on all channels and the desk and outboard equipment zeroed. Mic stands in the live rooms should be reset and in neat rows against the back wall. If anything additional was borrowed, it must be returned afterwards. Amps left neatly and the drum kit set up, ready to be played.
The control and live rooms are kept locked. Retrieve the keys from the tech hatch by leaving your ID. Lock the rooms at the end of your session and, on returning the keys, a technician will check the condition of the rooms after your session.
Any failure to leave these spaces in an acceptable manner may lead to a suspension of booking privileges.
The end time of your session denotes the latest time you should be leaving the room. It is your responsibility to pack down everything and save your work at least 15 minutes before the end of your session. This is to ensure that you are out on time and the room is in a fit state for the next student, or ready to be powered down and locked at the end of the night.
Behind the racks and console is out of bounds. If something is not working, please do not start unplugging cables at the back of equipment as that will only cause more problems. Call a technician and we shall resolve the issue for you. Any student who has attempted to fix equipment shall be liable for the cost of its repair / replacement.
There is limited time available in our studio facilities, for this reason any booking of a studio for any use other than recording (for example miming for a music video) cannot be allowed in normal circumstances. Special requests will be considered if you have one, however any decisions will be made based on the demand on the studio at that time.
Guideline on MIT Room Usage
These rooms are set up so that you do not need to adjust anything. Do not unplug power or USB cables to plug in your own devices, this will simply cause problems with the computer’s functionality for those following you. There will always be at least one USB port available for plugging in your own portable hard drive. If there are any problems, please ask a tech or tutor rather than trying to sort the problem yourself, no matter what your ability.
Equipment may be borrowed from the tech hatch on the first floor of The Rodboro Buildings or on the first floor of the ADC.
Equipment off Site
Only Zoom recorders and our mobile recording kits are allowed off premises and those only for a period of 24 hours. No instruments or microphones, other than the ones included with the above kits, may be taken off site.
If you fail to bring back equipment at the specified time, this could result in a suspension of booking privileges.
PA Hire System
We do not have enough equipment to loan to students for their own gigs outside of ACM. If they are ACM organised nights, we shall always provide whatever PA or backline equipment is required – simply liaise with Industry Link with your requirements firstname.lastname@example.org.
In order to maintain fair use for all students, the following rules apply.
- Studio time at ACM is free, therefore it is not allowed to take payment for sessions you perform as an engineer or any other service you provide using your credits. Your sessions are for your work only
- Any guests must bring their own gear to ensure equipment is kept available to ACM students and accountable to them
- Studio Live rooms are meant for recording and are strictly not to be used as practice rooms. If you are found practicing in these spaces, you will be asked to leave
Reporting Faults / Safety Issues
If you discover a fault with equipment in the rooms, please visit the Facilities department found on the first floor of The Rodboro Buildings or, alternatively. email email@example.com. If you feel that there is a safety issue with one of the rooms or communal areas, please report this immediately to the reception hatch or the Facilities team.
Health & Safety (Ear Protection)
All ACM students should be aware of the long-term damage that can potentially occur to ears when exposed to high noise levels. You are strongly advised to carry and use appropriate ear protection at all times and endeavour to limit the volume on amplified equipment to acceptable listening levels. We also have regular visits from Read Audio who offer ACM students discounts on bespoke ear plugs.
Students with concerns about hearing or ear protection are referred to the British Tinnitus Association website www.tinnitus.org.uk which has useful information on a variety of relevant topics.
ACM has a number of trained First Aiders on site. Students requiring first aid treatment should ask the nearest member of staff who will be able to locate a First Aider for them, or students can call: 01483 501 234. A report on the incident will be taken by the First Aider and will be given to the ACM Human Resources department for our records.
Moving Equipment around
It is not permitted for any student to move or remove any equipment from any of the rooms. Please contact Facilities via the tech hatch on the first floor of The Rodboro Buildings, or telephone 01483 500 870.
External Electrical equipment
You can only use your own electrical equipment in the ACM building if it has been PAT tested for electrical safety. This can be done at ACM, free of charge. PAT testing takes place
weekly on Fridays. To book a PAT testing slot, email Facilities on firstname.lastname@example.org.
Managing your Finances
(Degree Students ONLY)
If you have applied for a student loan and / or tuition fee loan and your application has been approved, you must hand in the ‘University or College Payment Advice’ form to a member of the Finance Team.
The ‘University or College Payment Advice’ form details the amount of tuition fee and maintenance loan that you are entitled to. The Finance Team requires this form as confirmation that your tuition fees will be paid directly to ACM by the Student Loans Company (SLC). Please drop them off at the Reception in The Electric Theatre and they will be collected from there.
Your maintenance funding will be paid directly into your bank account between three and five working days after you have attended your induction session. If your money does not arrive when you expect it to, or if you have any problems with your funding at all, please get in touch with Student Finance either by email: email@example.com or by calling 01483 500 804.
If you have not applied for a student loan but would like to do so, it is not too late. Visit www.gov.uk/student-finance to start the application process. If you need any help filling in the form, a member of the Student Hub Team will be happy to help.
Student Bank Accounts
As a student in full-time education, you may be entitled to open a student bank account. These can vary from bank to bank, so it is worth shopping around for the best deals and offers. For a non-biased comparison, have a look at: www.moneysavingexpert.com/students/Student-bank-account
To open a student account, the bank will ask you to provide proof that you are a student in full-time education. You can request a confirmation letter on myACM or speak to a Student Hub advisor. Remember to take the letter with you when you go to open the account.
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