Job Listing

Social Media Manager

Location : guildford Employment type : FULL_TIME Expires : 2022-10-07 Department : Marketing Salary range: £35,000 - £40,000

About ACM

ACM is a specialist creative industries education provider with approximately 2,200 students on a range of FE and HE programmes in Music Performance, Creative Artistry, Production, Technical Services, Business Management and Game Development. Our creative and dynamic environment blends academic excellence and professionalism alongside leading-edge industry thinking and business innovation.

ACM’s Vision:

ACM will incubate potential and talent, supporting the personalised development needs of our students to facilitate a structured path from education to employment.

We provide a safe and supported space where creative talent and imagination can flourish in a caring environment. Barriers to learning are identified through a holistic and person-centred approach to unlock the potential of the individual, enabling personal growth through professional and academic development. Our core aim is for our students to enjoy lifelong sustainable careers underpinned by applied learning and a specialist, cutting-edge curriculum.

Therefore, our vision is to not only be the leader in applied, industry-connected, creative arts education but to also be the leader in care and support for mental health and other traditional barriers to learning, thereby driving up the standards expected within higher and further education.

ACM’s Mission:

To provide an immersive student experience, with a curriculum which is connected to the industry in real-time, based on a learning by doing ethos. Our core aim is to build confidence and self-awareness, providing students with the skills necessary to recognise and take opportunities.

Ultimately our mission is to enable students to fulfil their potential and enjoy a sustainable career within the creative arts industry.


About the role:

As the Social Media Manager, you will be responsible for the strategic and day-to-day planning and management of the creative content through to execution across all social media platforms. You will have a proven track record of delivering engaging, socially optimised campaigns from strategic ideation through to final delivery. With the ability to combine customer and data insight, with creativity and storytelling. The successful candidate will have significant experience in managing social platforms and online communities across multiple channels, ideally in an arts or higher education context. You’ll have excellent copywriting skills, experience of supporting creative digital marketing campaigns using social media and briefing and working with film-makers/editors to produce high-quality video/audio content.


  • Develop social media strategies with the aim of increasing brand awareness and customer engagement
  • You will work closely with our education team to bring our brand story to life to attract students to our institution
  • Manage the Social Media Executive on the daily scheduling and posting of social content across all platforms, including Instagram, Facebook, TikTok, LinkedIn and YouTube
  • Ensure content is tailored to each platform based on their purpose, audience and best practices
  • Working closely with other members of the marketing team, external agencies and across other departments to ensure content is consistent with other campaign activity
  • Ensure customer insight and competitor activity drive content
  • Track performance and make recommendations for optimising content and activity, delivering key improvements where necessary
  • Organise, brief and direct video content opportunities cross-campus, utilising our in-house videographer
  • Manage all UGC across social platforms to ensure it’s utilised across owned channels
  • Attend scheduled internal meetings to identify opportunities and support internal marketing opportunities
  • Support with the execution of any paid media activity



  • Minimum 3 years’ experience of using, running and managing social media platforms and planning tools
  • Extensive Knowledge of Social Media platforms, both present and future trends
  • Flair, creativity and the ability to write in our brand tone of voice
  • A strong creative eye with a solid understanding of social media best practice and content
  • Knowledge of social platforms in the context of strategy, maximising engagement and planning
  • The successful candidate will be a confident, articulate and highly motivated person with a huge desire to learn


  • An understanding of compliance with UK HE regulatory requirements
  • Experience with Google workspace
  • Experience of using Canva to manage day-to-day design outputs


All ACM staff work to the same values which are:


To empower individuals from diverse backgrounds, to maintain accessibility, and provide an inclusive organisational culture.

Supportive environments

To provide environments that support personal and professional development through a holistic approach and bring the benefits of the creative arts to the wider community.

Agility and innovation

To provide an inspiring organisational culture that embraces innovation through openness, flexibility, creativity and self-evaluation.


To recognise the benefits of working closely with industry and others, to embrace new technologies, and to provide meaningful opportunities, in order to enhance learning.

Professional and academically strong standards

To provide state of the art professional environments, to inspire determination and enthusiasm, and ensure high professional and academic standards

Please be aware all ACM staff must undergo a Disclosure and Barring Service Check prior to starting. This will need to be renewed once every three years.

This job purpose reflects the core activities of the post. As the Department and the post-holder develop, there will inevitably be some changes to the duties for which the post is responsible, and possibly to the emphasis of the post itself. ACM expects that the post-holder will recognise this and will adopt a flexible approach to work.  This could include undertaking relevant training where necessary.  Should significant changes to the job purpose become necessary, the post-holder will be consulted and the changes reflected in a revised job purpose.

ACM reserve the right to close job adverts earlier than the advertised end date where required based on volume of applications. 

Apply for this job

To apply for one of our vacancies please download and complete an application form. Please note CVs cannot be submitted without a completed form.

Application Form

Application forms should be returned by the advertised closing date to or by post:

HR and Recruitment Team
The Academy of Contemporary Music
The Rodboro Buildings, Bridge Street, Guildford, Surrey, GU1 4SB

Please note some positions may be subject to a Disclosure and Barring Service check.

Each job advertisement will detail the closing date for applications. We regret that we are not able to accept applications received after this date. Once shortlisting has taken place, successful candidates will be contacted by the HR and Recruitment Team and invited to attend an interview.

Due to the volume of applications we receive for our vacancies, it is not possible to keep in touch with every applicant. Therefore we would ask you to assume that if you have not heard from us within 4 weeks of the advertised closing date, your application has not been successful on this occasion.