Assistant Librarian - ACM Guildford - ACM
09 Jan 2019

Assistant Librarian – ACM Guildford

Role: Assistant Librarian

Salary: £18,000 pa

Purpose: To help provide an effective and customer-focused frontline learning resource centre service to students

Reports to: Learning & Resources Manager

About ACM

ACM is a specialist music education provider based in Guildford, with approximately 1,200 students on a range of FE and HE programmes in Music Performance, Production and Business. Our creative and dynamic environment blends academic excellence and professionalism alongside leading-edge industry thinking and business innovation.

Purpose of team/role

  1. To support the ACM Group Librarian in providing effective and efficient Library services to ACM students

  2. Liaising with staff and supporting a range of students throughout ACM via a number of different channels (social media, emails etc.)

  3. To be on hand for students to provide support and advice on a range of issues from printing to research and resources.

Key Liaisons

  1. Group Librarian

  2. Education Guidance

  3. Education Managers

  4. Tutors

Main duties / responsibilities of team members

  1. To handle customer enquiries through a variety of channels, explaining Library services, processes and procedures; providing advice on finding information resources in a variety of formats, assistance with IT equipment (such as printing) and use of G-suite applications

  2. To help supervise and manage the ACM Guildford Library space, maintaining it as a tidy, quiet and welcoming environment for students

  3. To administer the borrowing and return of printed materials and other physical items

  4. To assist with reminder and overdue emails and carry out appropriate responses to the same

  5. Inspect returned books for condition and due-date status, and compute any applicable fines, highlighting any issues to the Group Librarian

  6. Process new materials including books, audiovisual materials, and computer software in line with Library processes (such as Dewey Decimal classification)

  7. Ensure effective management of the Library’s physical stock by sorting books, publications, and other items according to established procedures and re-shelving them, tidying shelves, re-locating items and assisting with stock weeding work

  8. Maintain records of items received, stored, issued, and returned via the Library system

  9. Enter and update patrons’ records on the Library system

  10. Refer patrons in need of professional assistance to the Group Librarian or to the Education Team

  11. Handle and count cash in a responsible manner

  12. Assist with reading list reviews as required

  13. Assist with the creation and maintenance of Library content on the VLE

  14. Assist with other Library-related activities as required by the Group Librarian

  15. Complete courses as required by ACM in line with your duties e.g. Safeguarding

  16. Occasionally deliver training to students in Library related topics such as Study skills.

Relevant training will be provided in-post on the Library system, Dewey Decimal etc. and access will be provided to the Library Staff training module on Canvas.

This job purpose reflects the core activities of the post. As the Department and the post-holder develop, there will inevitably be some changes to the duties for which the post is responsible, and possibly to the emphasis of the post itself. ACM expects that the post-holder will recognise this and will adopt a flexible approach to work.  This could include undertaking relevant training where necessary.

Person Specification

Qualifications

  1. Degree or equivalent, ideally related to librarianship, information management or music

  2. Evidence of competency with IT such as ECDL

  3. A Library related qualification such as ACLIP or NVQ in Library and Information would be desirable but not essential

Experience

  1. Experience of working in a library or information management environment would be advantageous but not essential

  2. Working with students

  3. Experience of delivering high quality customer services, with the demonstration of a strong understanding of how to respond to different stakeholders’ needs.

  4. Experience of developing good working relationships (e.g. partnerships) with colleagues from different parts of a company, showing understanding of the interdependencies that affect the work of other staff/teams in an organisation.

Skills & Abilities

  1. Ability to prioritise workloads in the face of conflicting demands, using own judgment to ensure the work is completed to time and deadline.

  2. Evidence of ability to provide a high level of all of the following: professional judgment, confidentiality, diplomacy, cultural awareness and sensitivity, when liaising with staff, students and other key stakeholders.

  3. The postholder must have an appreciation and general understanding of the Data Protection Act, Safeguarding legislation, the Equality Act and Codes of Ethics for confidentiality (training may be given).

  4. Be familiar with and competent in the use of IT

Personal Qualities

  1. The ability to work both independently and as part of a team

  2. A positive and flexible attitude

  3. Candidates should be self-starters, have energy and enthusiasm for education and an educational environment and be able to work with a wide range of people, often under pressure

  4. Have a pro-active and creative approach to research and information retrieval

  5. Be comfortable with giving instructions to students

  6. Willingness to learn

  7. The ability to pay attention to detail

Further Notes

  1. Manual handling: this post requires a good degree of physical activity, such as moving heavy boxes of books or paper, reaching high and low shelves, pushing trolleys and moving lighter pieces of furniture such as chairs.

This job purpose reflects the core activities of the post. As the Department and the post-holder develop, there will inevitably be some changes to the duties for which the post is responsible, and possibly to the emphasis of the post itself. ACM expects that the post-holder will recognise this and will adopt a flexible approach to work. This could include undertaking relevant training where necessary. Should significant changes to the job purpose become necessary, the post-holder will be consulted and the changes reflected in a revised job purpose.

To apply for this role please download the application form below and send to recruit@acm.ac.uk

Download Application Form

 

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